Universal Banker: Client Care, IRM & Digital Banking

Truist; Florida; Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

401(k) plan

Paid time off

Résumé du poste

Truist is seeking a Regular full-time Teller/Client Service professional in the United States. You will provide timely transactions, maintain accurate records, and deliver superior service while identifying clients’ financial needs.

Expectations include cross-training for sales activities and outbound outreach to support IRM initiatives. The role emphasizes maintaining strong customer relationships, educating clients on digital tools, and adhering to internal controls with occasional travel and

Qualifications

• High school diploma or equivalent.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to travel to accommodate temporary staffing needs and extended hours.

Responsabilités

• Provide a distinctive client experience through transactions and service.
• Educate clients on digital banking and self-service solutions.
• Support sales by outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Connaissances

Interpersonal skills

Communication skills

Multi-tasking

PC skills

Customer service

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Truist is seeking a Regular full-time Teller/Client Service professional in the United States. You will provide timely transactions, maintain accurate records, and deliver superior service while identifying clients’ financial needs.

Expectations include cross-training for sales activities and outbound outreach to support IRM initiatives. The role emphasizes maintaining strong customer relationships, educating clients on digital tools, and adhering to internal controls with occasional travel and