Client Relationship Banker — Growth & Solutions

Bank of America; Knoxville (TN); On-site; USD 35,000 - 48,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused Retail Banker to engage customers in the lobby, educate them on self-service options, and accurately process cash transactions. You will build rapport with clients through attentive service and conversations that uncover financial priorities.

This role emphasizes compliant practices, teamwork with experts in lending, investments, and small business, and a commitment to delivering solutions that help clients reach their financial

Qualifications

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree

Associate’s Degree in business-related field

High School Diploma / GED

Job description

Bank of America in the United States is seeking a client-focused Retail Banker to engage customers in the lobby, educate them on self-service options, and accurately process cash transactions. You will build rapport with clients through attentive service and conversations that uncover financial priorities.

This role emphasizes compliant practices, teamwork with experts in lending, investments, and small business, and a commitment to delivering solutions that help clients reach their financial