Client Experience Banking Specialist

Bank of America; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States seeks a customer service-focused professional to assist lobby clients, process cash transactions, and guide customers through mobile and online banking solutions. You will work to deepen client relationships and connect them with financial products and services.

Responsibilities include managing center traffic, maintaining compliance with laws, and providing excellent client experiences in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Experience in financial services or sales a plus.
• Weekend and extended hours may be required.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions (mobile/online banking, ATM).
• Process cash transactions accurately and efficiently.
• Build relationships to meet client financial needs and connect clients to solutions.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States seeks a customer service-focused professional to assist lobby clients, process cash transactions, and guide customers through mobile and online banking solutions. You will work to deepen client relationships and connect them with financial products and services.

Responsibilities include managing center traffic, maintaining compliance with laws, and providing excellent client experiences in a fast-paced environment.