Client Relationship Advisor – Digital Banking

Us Bank; Owensboro (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering tailored financial guidance. You will open new accounts, process transactions, and educate clients on digital tools while partnering with the branch team to serve clients with excellence.

The role requires NMLS registration and a background/credit check; adherence to bank policies and procedures ensures a compliant, customer-focused experience.

Qualifications

• High school diploma or equivalent.
• 3–4 years of customer service experience.
• 3–4 years of sales experience.

Responsibilities

• Engage customers via in-person, appointment and virtual channels to provide financial guidance.
• Open consumer and business accounts, process basic transactions, and educate clients on digital products.
• Identify client needs and recommend appropriate banking solutions with a digital-first approach.
• Collaborate with branch teams to deliver excellent service and operational accuracy.

Skills

Customer service experience

Sales experience

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering tailored financial guidance. You will open new accounts, process transactions, and educate clients on digital tools while partnering with the branch team to serve clients with excellence.

The role requires NMLS registration and a background/credit check; adherence to bank policies and procedures ensures a compliant, customer-focused experience.