Client Relationship Advisor – Digital Banking

U.S. Bank; Gresham (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Parental leave

Job summary

U.S. Bank in Gresham, OR seeks a Client Relationship Consultant to build trusted relationships with customers across in-person, by appointment, and virtual channels. You will guide clients through deposits, loans, and digital tools, while following banking policies and ensuring exceptional service.

Responsibilities include opening accounts, processing requests, and educating customers on self-service options, with a digital-first approach and collaboration with branch colleagues.

Qualifications

• High school diploma or equivalent.
• Three to four years of retail banking experience or equivalent training.
• Knowledge of consumer and business banking products and services.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and submit credit applications.
• Proactively educate clients on digital products and self-service tools.
• Develop partnerships with branch team members to serve clients.

Skills

Client relationships

Communication

Digital onboarding

Bilingual (EN/ES optional)

Education

High school diploma or equivalent

Job description

U.S. Bank in Gresham, OR seeks a Client Relationship Consultant to build trusted relationships with customers across in-person, by appointment, and virtual channels. You will guide clients through deposits, loans, and digital tools, while following banking policies and ensuring exceptional service.

Responsibilities include opening accounts, processing requests, and educating customers on self-service options, with a digital-first approach and collaboration with branch colleagues.