Senior Client Relationship Banker - Digital Banking Advocate

U.S. Bank; Gresham (OR); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant 3 (Banker) in Gresham, OR. The role focuses on building trusted relationships with customers through multiple channels and advising on deposit and loan products to meet financial goals.

The position requires robust retail banking experience, a digital-first approach, and the ability to open accounts and process transactions while maintaining compliance with NMLS requirements and bank policies.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Ability to build relationships with clients and proactively outreach.
• Knowledge of bank policies and digital/self-service products.
• NMLS registration required and background/credit checks may apply.

Responsibilities

• Build and foster client relationships through in-person, appointment-based, and digital channels.
• Educate clients on deposit and loan products and services; recommend suitable solutions.
• Open new consumer and business accounts; handle service requests and credit applications.
• Demonstrate digital products and self-service tools to enhance the client experience.
• Collaborate with branch team to deliver excellent customer service and operational accuracy.

Skills

Relationship management

Client communication

Digital banking products

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant 3 (Banker) in Gresham, OR. The role focuses on building trusted relationships with customers through multiple channels and advising on deposit and loan products to meet financial goals.

The position requires robust retail banking experience, a digital-first approach, and the ability to open accounts and process transactions while maintaining compliance with NMLS requirements and bank policies.