Relationship Banker I - Digital-First Customer Advisor

Usbank; Salem (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation (2–5 weeks)

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in Salem, OR is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset.

You will build enduring client relationships, process accounts, and educate customers on digital tools. The role emphasizes accurate service, collaboration with branch teams, and adherence to policies while expanding product knowledge.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience 4–5 years preferred.
• Bilingual in English and Spanish encouraged to apply.

Responsibilities

• Build relationships with clients across multiple channels and provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services.
• Identify client needs and recommend suitable deposit and loan solutions.
• Maintain knowledge of bank policies and products to ensure accurate service.

Skills

Relationship building

Customer service

Sales outreach

Digital banking

Bilingual English/Spanish encouraged

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

CRM systems

Banking software

Self-service tech

Job description

U.S. Bank in Salem, OR is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset.

You will build enduring client relationships, process accounts, and educate customers on digital tools. The role emphasizes accurate service, collaboration with branch teams, and adherence to policies while expanding product knowledge.