Banking Relationship Advisor (Digital-First)

U.S. Bank; Redmond (OR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering tailored banking guidance and digital tools. You’ll assess needs, present products, and help clients use self-service options to achieve their financial goals.

Located in a U.S. Bank branch in Oregon, this role requires NMLS licensing and compliance with SAFÉ Act regulations, with strong emphasis on customer service and accurate processing.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Strong customer service and interpersonal skills.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Build relationships with customers and provide financial guidance across in-person, appointment, and digital channels.
• Assess customers' banking needs and present deposit and loan product solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital tools and self-service options.
• Collaborate with branch teammates to deliver an optimal client experience.

Skills

Customer service

Relationship building

Communication

Digital banking

Financial products knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering tailored banking guidance and digital tools. You’ll assess needs, present products, and help clients use self-service options to achieve their financial goals.

Located in a U.S. Bank branch in Oregon, this role requires NMLS licensing and compliance with SAFÉ Act regulations, with strong emphasis on customer service and accurate processing.