Client Relationship Advisor, Digital Banking

U.S. Bank; Carol Stream (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, process transactions, and promote digital products for an optimal client experience.

A strong emphasis on building trust and cross-sell opportunities is expected. National licensing requirements apply (NMLS) and background/credit checks may be required. Position is based at a U.S.

Qualifications

• High school diploma or equivalent is required.
• Typically three to four years of job-related, retail banking experience or equivalent training.

Responsibilities

• Engage customers across multiple channels to provide tailored banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to enhance experience.
• Develop partnerships with branch staff to deliver excellent service and accurate processing.

Skills

Retail banking

Relationship building

Communication skills

Bilingual Spanish

Job description

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, process transactions, and promote digital products for an optimal client experience.

A strong emphasis on building trust and cross-sell opportunities is expected. National licensing requirements apply (NMLS) and background/credit checks may be required. Position is based at a U.S.