Client Relations Specialist: Care Impact & Growth

Maxim Healthcare Services, Inc.; California (MO); On-site; USD 29,000 - 39,000; Full time

Job summary

Maxim Healthcare Services, Inc. is seeking a compassionate and detail-oriented Client Relations Specialist to support clients, patients, and caregivers in managing care with exceptional customer service.

The role offers a weekly pay schedule and benefits; compensation includes an hourly rate of $24.50 plus a potential $2,000 annual bonus. Join a team focused on confidentiality, timely updates, and compliant operations.

Qualifications

• High school diploma or equivalent; some college preferred.
• Must meet federal, state, and local requirements.
• Energetic, self-motivated, adaptable in a dynamic environment.
• Strong organizational, planning, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Teams).
• Spanish language proficiency preferred; English proficiency required.

Responsibilities

• Maintain confidentiality of program participants.
• Complete consumer admissions/intakes as directed.
• Ensure client services are authorized and communicated to clients and caregivers.
• Manage referrals and communicate with clients and Case Managers.
• Provide timely updates to Case Managers and internal teams.
• Assist with time reporting issues and operational support.
• Notify leadership and payor sources of concerns, including fraud or misuse.
• Complete quarterly customer service calls and attend service planning meetings.
• Maintain accurate consumer records.
• Support Field Support Team with onboarding and compliance tracking.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Spanish

English

Education

High school diploma

Some college coursework

Tools

Microsoft Office Suite

Job description

Maxim Healthcare Services, Inc. is seeking a compassionate and detail-oriented Client Relations Specialist to support clients, patients, and caregivers in managing care with exceptional customer service.

The role offers a weekly pay schedule and benefits; compensation includes an hourly rate of $24.50 plus a potential $2,000 annual bonus. Join a team focused on confidentiality, timely updates, and compliant operations.