Client Relations Specialist

Emerald Tree & Shrub Care; City of New Rochelle (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join New York’s leading plant healthcare company as a Client Relations Specialist, ensuring client satisfaction through effective communication and hands-on management of property care. Engage in a growth-track position with excellent benefits, competitive salary, and opportunities for advancement while working alongside an experienced team.

Benefits

Paid time off, sick days, and holidays

Group health insurance plan

401(k) retirement savings plan

Ongoing training and advancement opportunities

Qualifications

• Friendly, organized, and confident communicator.
• Valid driver's license required.
• Bilingual Spanish/English is a plus.

Responsibilities

• Support the Arborist in managing client relationships.
• Visit properties for evaluations and treatments.
• Manage jobs on site and oversee crew performance.

Skills

Communication

Customer service

Problem solving

Knowledge of trees and ornamentals

Education

Background in landscaping, horticulture, or arboriculture

Job description

Are you passionate about plants, people, and working outdoors? Join the region’s leading plant healthcare company as a Client Relations Specialist, working directly alongside our Board-Certified Master Arborist on some of the most magnificent and desirable properties in New York and Connecticut.

At Emerald Tree & Shrub Care, we’re known for our commitment to sustainability, excellence, and elite-level service. From estate landscapes to private golf clubs and prestigious campuses, we deliver top-tier plant health care—and that starts with exceptional client communication.

What You’ll Do:

• Support the Arborist in managing client relationships and ensuring satisfaction
• Visit properties to assist with evaluations, treatments, and follow-up
• Communicate clearly and professionally with high-profile clients
• Identify issues with trees, shrubs, and landscapes and recommend services
• Help coordinate scheduling, proposals, and ongoing care
• Manage jobs on site and oversee crew performance
• Engage and assist with sales, customer communication, and retention
• Prepare proposals, estimates, and client presentations

What We’re Looking For:

• A friendly, organized, and confident communicator
• Background in landscaping, horticulture, arboriculture, or property care
• Hands-on knowledge of trees and ornamentals
• Excellent written and verbal communication skills
• Valid driver’s license
• A love for being outdoors and a drive to learn and grow
• Bilingual Spanish/English is a plus

This is a growth-track position, ideal for someone who enjoys people, plants, and problem-solving. You'll be working shoulder-to-shoulder with a team that values training, professionalism, and long-term career development.

Benefits & Compensation:

• Competitive salary: $60,000 – $80,000 annually (based on experience)
• Paid time off, sick days, and holidays
• Full-time, year-round position
• Group health insurance plan
• 401(k) retirement savings plan
• Ongoing training and advancement opportunities

Based in Westchester County, proudly serving NY & CT.
Apply now to join a company where your work truly grows in value.