Client Relations & Sales Ops Specialist

Clarus

Fort Worth (TX)

On-site

USD 55,000 - 70,000

Full time

14 days+

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Job summary

Clarus is seeking an Account Services Specialist to strengthen relationships with clients and sales reps across key territories in Fort Worth, TX. You will ensure timely delivery of products and services and serve as the liaison among clients and internal teams.

The role focuses on organizing leads, mastering Clarus offerings, and delivering exceptional customer service to drive sales opportunities. Ideal candidates have 3–5 years in related roles and CRM experience, with a collaborative,

Qualifications

3–5 years in account management or territory management.
Strong verbal and written communication; active listening and problem solving.
Collaborative, cross‑departmental mindset.
Thrives in a fast-paced environment with multiple deadlines.
Experience with CRM software (Salesforce, HubSpot); NetSuite a plus.
Project coordination or management experience desirable.

Responsibilities

Cultivate customer relationships and execute engagement strategies to grow sales.
Manage the Quote and Sales Order lifecycle from entry to claims.
Handle inquiries by phone and email; initiate proactive outbound outreach.
Support sales pipeline management with the team to hit targets.
Develop product mastery and become a SME for Clarus offerings.
Collaborate with Sales to nurture existing clients and pursue new opportunities.
Identify cross-selling and upselling opportunities to maximize value.