Client Relations Assistant

Gradient Inc; Oregon (WI); On-site; USD 24,946 - 35,530; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

Simple IRA w/ Company Match

Professional Development Stipend

Job summary

A transportation compliance firm is seeking a Client Relations Admin Assistant to streamline operations and support the compliance team. This role requires excellent communication skills and proficiency in Microsoft Office, along with at least 2 years of administrative experience. Responsibilities include managing communications, processing client information, and ensuring compliance with industry regulations. The firm values teamwork, continuous improvement, and dedication to safety, making it an ideal workplace for motivated individuals.

Qualifications

• 2+ years in an administrative role.
• Experience supporting external clients and working with vendors.
• Ability to pass a background check and drug test (including THC).

Responsibilities

• Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
• Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
• Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.

Skills

Excellent written and verbal communication skills

Strong proficiency in Microsoft Office Suite

Aptitude for learning new software

Education

High school diploma or some college

Job description

Are you energized by supporting others and keeping complex systems organized? Do you thrive in roles where your attention to detail and reliability make a real difference? If you’re nodding your head, we want to speak with you!

Gradient is seeking a Client Relations Admin Assistant to join our team! In this essential role, you’ll help jump-start our processes and ensure the day-to-day operations run smoothly, making a direct impact on our ability to serve clients with excellence.

Key Details

• Pay: $21.95/hour
• Location: 9111 SE Saint Helens Street – Clackamas, OR 97015
• Schedule: Monday through Friday; 8 am to 5 pm
• Benefits: Medical, Dental, & Vision Insurance, Life Insurance, Employee Assistance Program, FSA, Paid Time Off, Paid Holidays, Simple IRA w/ Company Match, and Professional Development Stipend

Who We Are

Gradient began with a simple idea: transportation runs better – and safer – with compliance at the core. Family‑owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships.

Values

We are dedicated to living our mission and values every day and are looking for a team member who shares the same passion:

• Never Settle – There is always a way to improve on today, and something amazing we can achieve tomorrow.
• Share Responsibility – The only way to keep everyone safe is if everyone does their part.
• Rise Together – Working as a team, a network, and a community, we support the safety and success of our staff and clients alike.

For More Information

To learn more, check out our website: https://gradientway.com/

Who You Are

You’re energized by helping others and providing excellent customer support. You excel in roles where your attention to detail and dependability truly matter. You’re process‑focused, manage tasks well, and naturally step in when needed. Your eagerness to learn and grow helps you succeed in a fast‑paced, resilient industry.

Other Qualifications

• High school diploma or some college
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office Suite
• Aptitude for learning new software
• 2+ years in an administrative role
• Experience supporting external clients and working with vendors
• Ability to pass a background check and drug test (including THC)

What You’ll Do

As the Client Relations Admin Assistant, your support is essential to the success of our compliance team. You’ll communicate with internal teams, engage with partners and vendors, and complete essential tasks that keep our processes running smoothly.

Responsibilities

• Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
• Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
• Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.
• Provide guidance and support to colleagues, following up on various processes and responses.
• Engage in continuous learning and training.

Gradient is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.