Client Relations & Inventory Specialist

Machol & Johannes, LLC; Denver (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical & dental plan options

401(k) plan

Year-end bonus potential

Paid Eco Pass for transportation

Job summary

Machol & Johannes, LLC in Denver, Colorado, is seeking a Client Relations Liaison responsible for managing client relationships and ensuring compliance with client requirements. This role involves reporting on inventory status, resolving disputes, and maintaining effective communication with clients.

The ideal candidate will have exceptional customer service skills and a background in the collection or legal industry. Full-time position with comprehensive benefits including medical plans, flexible scheduling, and year-end bonus potential.

Qualifications

• Outstanding business-to-business customer service experience in a client-facing role.
• Previous experience in the collection or legal industry preferred.

Responsibilities

• Receive and respond to client requests within established timelines.
• Investigate and resolve client exceptions including disputes and complaints.
• Prepare and deliver inventory reports to clients.
• Identify process improvements for better operations.

Skills

Customer service

Time management

Attention to detail

Problem-solving

Microsoft Office Suite

Education

High School Diploma

Job description

Machol & Johannes, LLC in Denver, Colorado, is seeking a Client Relations Liaison responsible for managing client relationships and ensuring compliance with client requirements. This role involves reporting on inventory status, resolving disputes, and maintaining effective communication with clients.

The ideal candidate will have exceptional customer service skills and a background in the collection or legal industry. Full-time position with comprehensive benefits including medical plans, flexible scheduling, and year-end bonus potential.