Client Relations & Intake Admin Specialist

Sherwood & Robert; Tulsa (OK); On-site; USD 35,000 - 52,000; Full time

Job summary

Sherwood & Robert is seeking an Administrative Assistant – Client Relations to manage the new client intake process, create clean file setups, and support attorneys and paralegals. This on-site role coordinates engagement or routing from referrals through final disposition and performs courthouse runs and filings.

The successful candidate will have strong communication, attention to detail, and the ability to handle multi-step processes in a fast-paced legal office in Tulsa, Oklahoma.

Qualifications

• High school diploma or equivalent.
• 1+ years of administrative, intake, or client-service experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort learning new systems.
• Strong written and verbal communication and professional phone etiquette.
• Demonstrated organizational skills, accuracy, and follow-through on multi-step processes.
• Must be able to work on-site full time, Monday–Friday, 8:00 AM–5:00 PM.
• Valid Oklahoma driver’s license and reliable transportation for courthouse and mail runs.
• Successful completion of a background check as required by law.

Responsibilities

• New Client Intake & Matter Opening.
• Client Relations & Responsiveness.
• Back up to Front Desk/Receptionist and Administrative Assistant.

Skills

Attention to detail

Communication

Organizational skills

Multitasking

Discretion

Team collaboration

Education

High school diploma

Associate's degree (preferred)

Tools

Microsoft Office

MyCase

Dropbox

OSCN

Job description

Sherwood & Robert is seeking an Administrative Assistant – Client Relations to manage the new client intake process, create clean file setups, and support attorneys and paralegals. This on-site role coordinates engagement or routing from referrals through final disposition and performs courthouse runs and filings.

The successful candidate will have strong communication, attention to detail, and the ability to handle multi-step processes in a fast-paced legal office in Tulsa, Oklahoma.