Client Relations & Insurance Support Specialist

State Farm Agent; Eatontown (NJ); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Eatontown is looking for a Customer Relations Representative to deliver exceptional service and enhance customer experiences. Responsibilities include managing inquiries, maintaining records, and coordinating with team members to ensure satisfaction. The ideal candidate has strong communication and problem-solving skills, with a preference for those experienced in customer service. This position offers a competitive pay rate between $25.00 and $30.00 per hour with various benefits including flexible scheduling and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

A local insurance agency in Eatontown is looking for a Customer Relations Representative to deliver exceptional service and enhance customer experiences. Responsibilities include managing inquiries, maintaining records, and coordinating with team members to ensure satisfaction. The ideal candidate has strong communication and problem-solving skills, with a preference for those experienced in customer service. This position offers a competitive pay rate between $25.00 and $30.00 per hour with various benefits including flexible scheduling and opportunities for advancement.