A community-focused insurance agency in Matawan, NJ, is looking for a Customer Relations Representative. This full-time role involves managing customer inquiries and providing exceptional service to support the community. The ideal candidate will possess strong communication and problem-solving skills, with a preferred background in customer service. This position offers competitive compensation and numerous benefits.
Qualifications
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Skills
Communication skills
Problem-solving skills
Customer service experience
Job description
A community-focused insurance agency in Matawan, NJ, is looking for a Customer Relations Representative. This full-time role involves managing customer inquiries and providing exceptional service to support the community. The ideal candidate will possess strong communication and problem-solving skills, with a preferred background in customer service. This position offers competitive compensation and numerous benefits.