Insurance Customer Advocate – Flexible Schedule & Growth

Camillekiste; Eatontown (NJ); On-site; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Eatontown is seeking a Customer Service Representative to enhance exceptional customer experiences. This role involves answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates should possess strong communication skills and a detail-oriented approach, with previous customer service experience preferred. The company values a supportive team dynamic and offers growth opportunities within a friendly work culture.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Eatontown is seeking a Customer Service Representative to enhance exceptional customer experiences. This role involves answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates should possess strong communication skills and a detail-oriented approach, with previous customer service experience preferred. The company values a supportive team dynamic and offers growth opportunities within a friendly work culture.