Client Relations & Growth Specialist

Richmondcityinsurance; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Mike Rybinski - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You’ll grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services to improve clients’ lives.

This role emphasizes lead development, appointment setting, and strong communication. If you’re personable, coachable, and enjoy helping people, this opportunity offers training,

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication.
• Dedicated to customer service and anticipating needs.
• Able to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service across inquiries, policy changes, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Job description

Mike Rybinski - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You’ll grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services to improve clients’ lives.

This role emphasizes lead development, appointment setting, and strong communication. If you’re personable, coachable, and enjoy helping people, this opportunity offers training,