Client Relations Coordinator

Internal Revenue Service; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant immigration law firm as a Bilingual Client Relations Coordinator in Austin. You will be the welcoming face for clients, enhancing their experience through professional and compassionate service. You will thrive in a supportive environment that values collaboration and personal growth, providing essential legal services to diverse communities.

Benefits

Employer-paid medical insurance

401(k) with employer matching

PTO and paid vacation

Qualifications

• Fluency in English and Spanish required.
• Detail-oriented with problem-solving abilities.
• Experience in accounting or payment handling is a bonus.

Responsibilities

• Greeting clients and scheduling appointments.
• Handling payments and opening cases carefully.
• Creating reports to keep the team organized.

Skills

Bilingual (English and Spanish)

Resourcefulness

Detail-oriented

Client communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

De Mott, Curtright & Armendáriz, LLP is a stable and fast-paced immigration law firm that's passionate about helping people and we're looking for a bright and compassionate Bilingual Client Relations Coordinator to join our Austin office.

You'll work in a supportive, professional environment where collaboration and growth are encouraged, and your work truly makes a difference.

If you're a people person with a heart for service, a head for problem-solving, and a love for working in a multicultural environment, we want to hear from you.

What You'll Do

As one of the first friendly faces (and voices) our clients meet, you'll be the heart of our Austin office. Your days will include:

• Greeting and guiding clients with warmth and professionalism- on the phone, virtually, and in person

• Scheduling appointments and consultations across multiple calendars

• Handling payments and opening new cases with accuracy and care

• Creating daily reports to help our team stay sharp and on track

• Supporting clients with clear, informed, and compassionate communication

• Flagging urgent issues and helping resolve concerns creatively

• Promoting DMCA values and a positive, collaborative workplace

• Supporting your team and celebrating wins-big and small

What We're Looking For

We're searching for someone who is:

• Bilingual in English and Spanish (fluently, please!)

• Friendly, resourceful, and detail-oriented

• Energized by working with diverse communities

• Able to handle confidential information with care

• Confident using Microsoft Office and standard office equipment

• Comfortable juggling multiple responsibilities in a busy legal setting

• Available full-time, Monday to Friday, 8am to 5pm

Bonus points if you have:

• 6+ months of accounting or payment handling experience

• A Bachelor's Degree

• Strong leadership instincts and critical thinking skills

Why You'll Love It Here:

• Team culture: We work hard but know how to keep it collaborative, curious, and caffeinated.

• Growth-friendly: We're big on professional development.

• Meaningful work: You're not just moving paper - you're helping people build better futures.

• Prime Location: Our Austin office is located on vibrant South Congress-surrounded by great coffee, local eats, and that signature Austin hustle.

What You'll Get

• Competitive hourly pay (based on experience)

• Full-time stability with lots of room to grow

• Employer-paid medical insurance + optional dental & vision

• Employer-paid life and long-term disability insurance

• 401(k) with employer matching

• PTO, paid vacation, and holiday pay

• A team that supports each other

• A mission that gives your work meaning every single day

If you're looking for more than just a job-and want to be part of something impactful-come grow with us at DMCA.