Client Relations Coordinator (US-Remote)

QT Communications Technology; New York (NY); Remote; USD 35,000 - 65,000; Part time

Job summary

An established industry player is looking for a dedicated Client Relations Coordinator to enhance client satisfaction and streamline communication. In this role, you will oversee daily client interactions, ensuring their needs are met with professionalism and accuracy. Your organizational skills will be vital as you coordinate meetings, manage client records, and collaborate with various teams to deliver exceptional service. This position offers a unique opportunity to contribute to a dynamic team while working remotely. If you have a passion for client relations and a knack for communication, this could be the perfect role for you.

Qualifications

• Bachelor's degree preferred with prior client services experience.
• Proficient in Microsoft Office, Adobe, and project management tools.

Responsibilities

• Assist clients via email, phone, or in person, ensuring their needs are met.
• Coordinate meetings and manage client accounts efficiently.

Skills

Client Relations

Communication

Organizational Skills

Project Management

Marketing

Education

Bachelor's Degree

Tools

Microsoft Office

Adobe

Trello

Job description

Client Relations Coordinator (US-Remote)

Job Description:

This is an hourly paid job (US-Remote).

We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g., teams within the organization, vendors, and customers.

To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate, and you will be polite and professional.

Responsibilities:

• Provide assistance to clients in person, via email, or telephonically.
• Schedule meetings or telephone conferences between clients and management.
• Book meeting rooms or venues.
• Coordinate the production of client-facing marketing materials.
• Compile and maintain records on client accounts.
• Screen feedback and requests from clients and liaise with relevant departments within the organization to provide solutions.
• Escalate complaints to relevant departments.
• Liaise with in-house teams to adjust service offerings and assess related costs.
• Build and maintain close relationships with clients.

Qualifications:

• A bachelor's degree is preferred.
• Proficient computer skills with Microsoft Office, Adobe, and project management software (e.g., Trello).
• Prior administrative or client services experience within a corporate organization is strongly desired.
• A professional and friendly demeanor.
• Excellent verbal and written communication skills.

Required Skills:

Client Relations, Trello, Conferences, Records, Vendors, Materials, Email, Software, Project Management, Microsoft Office, Marketing, Communication, Management.