Client Relations & Compliance Support Specialist

HR Annie Consulting; United States; On-site; USD 71,635,000 - 72,048,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

FSA

Paid Time Off

Paid Holidays

Simple IRA w/ Company Match

Professional Development Stipend

Job summary

Gradient is seeking a Client Relations Specialist to join our team in Clackamas, Oregon. You will build and maintain strong client relationships, communicate regulatory concepts, and provide essential administrative support to the compliance team.

The ideal candidate is a reliable self-starter with excellent communication, time management, and a proactive approach to solving client needs. This role offers comprehensive benefits and opportunities for professional development.

Qualifications

• High school diploma or some college.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office Suite.
• Aptitude for learning new software.
• 2+ years of experience in a client-facing support or account manager role.
• Experience supporting external clients and working with vendors.
• Ability to pass a background check and drug test (including THC).

Responsibilities

• Foster and sustain client relationships through consistent communication and outstanding customer service.
• Stay informed about regulatory concepts and communicate this information to clients.
• Proactively identify client needs and offer solutions.
• Communicate with clients, employees, partners, and vendors via phone, email, and fax.
• Participate in ongoing learning and training.

Skills

Relationship building

Time management

Self-starter

Communication

Education

High school diploma or some college

Tools

Microsoft Office Suite

Job description

Gradient is seeking a Client Relations Specialist to join our team in Clackamas, Oregon. You will build and maintain strong client relationships, communicate regulatory concepts, and provide essential administrative support to the compliance team.

The ideal candidate is a reliable self-starter with excellent communication, time management, and a proactive approach to solving client needs. This role offers comprehensive benefits and opportunities for professional development.