Client Relations Clerk

Faber and Brand LLC; Columbia Township (MO); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay starting at $16

Hybrid scheduling available

Health Insurance (including dental and

Vision

401(k) retirement plan with employer

Opportunities for advancement and跨培训

Collaborative, respectful environment

Job summary

Faber and Brand LLC is hiring for an entry-level client services role in a fast-growing law firm that emphasizes internal promotion and a casual, collegial environment. You will receive comprehensive training on our software and participate in monthly employee development sessions to advance your knowledge and skills.

The role involves handling case information via email, phone conversations with clients, and routine remittance distribution as part of daily departmental goals.

Qualifications

• High School Diploma or equivalent; further degrees preferred.
• Strong MS Office skills and typing proficiency.
• Excellent data entry and multi-tasking abilities.
• Strong interpersonal skills and professional demeanor.
• Ability to work independently and maintain confidentiality.

Responsibilities

• Requesting and providing information regarding cases via Email.
• Speaking with clients over the phone.
• Distributing weekly and monthly remittances.
• Daily tasks related to departmental goals.

Skills

Typing

Data entry

Interpersonal skills

Multi-tasking

Professional demeanor

Confidentiality

Independent work

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

JOB DESCRIPTION

We are offering an entry level client services position at a fast-growing law firm. Our firm emphasizes internal promotion and a casual, collegial work environment. We have a highly involved training process where you will be brought up to speed on the intricacies of our software and monthly employee development sessions that will allow you to further refine your training and knowledge of the firm.

PERFORMANCE RESPONSIBILITIES:

1. Requesting and providing information regarding cases via E-mail
2. Speaking with clients over the phone
3. Distributing weekly and monthly remittances
4. Daily tasks related to departmental goals

REPORTS TO:

Manager of Client Relations

BENEFITS:

• Competitive hourly paystarting at $16.05/hour
• Hybrid scheduling available
• Health Insurance (including dental and vision)
• 401(k) retirement plan with employer contribution
• Opportunities for advancementand cross-training in other departments
• A collaborative, respectful environmentthat values communication and growth

Requirements

QUALIFICATIONS:

1. High School Diploma or its equivalent, associate or bachelor’s degree preferred.
2. High degree of proficiency in office procedures, typing and machines.
3. Knowledge and practical experience regarding basic computer skills, including the Microsoft Office suite.
4. Strong data entry skills and the ability to multi-task.
5. Strong interpersonal skills and a professional demeanor.
6. Ability to work independently and make decisions in accordance with established policies and regulations.
7. Must maintain confidentiality at all times.