Client Relations Representative – Entry Level

hhv; Norfolk (VA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Training provided

Professional development

Career growth

Team environment

Job summary

hhv in Norfolk, VA is seeking an enthusiastic Client Relations Representative at an entry level. You will interact with customers to create positive experiences and support client relationships while learning core communication and service skills.

This role offers comprehensive training, mentorship, and the chance to build a foundation in customer service, sales, and relationship management in a fast-paced, team-oriented environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Positive, professional, and outgoing personality.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Communicate with customers and clients in a friendly, professional, and timely manner.
• Respond to customer questions, concerns, and inquiries.
• Build strong customer relationships through effective communication and follow-up.
• Provide exceptional customer service and support.
• Represent client brands and businesses in a professional and positive manner.
• Assist with customer engagement and client relationship initiatives.
• Support sales and marketing activities as needed.
• Attend client meetings, team meetings, and training sessions.

Skills

Communication

Customer service

Teamwork

Problem-solving

Organizational skills

Education

High School Diploma

Job description

Client Relations Representative – Entry Level

We are looking for a motivated, outgoing, and customer-focused Client Relations Representative to join our growing team. This is an excellent opportunity for candidates who want to gain hands‑on professional experience in a fast‑paced, team-oriented environment.

No previous industry experience is required. We provide comprehensive training and ongoing professional development to help motivated individuals build the communication, customer service, sales, and relationship-management skills needed to succeed.

Candidates with experience in customer service, retail, restaurant, hospitality, sales, marketing, call centers, or other customer‑facing roles are encouraged to apply. Recent graduates and individuals seeking their first professional career are also welcome.

What You’ll Do

As a Client Relations Representative, you will work directly with customers and clients while helping create positive experiences and strengthen business relationships.

Responsibilities include:

• Communicate with customers and clients in a friendly, professional, and timely manner
• Respond to customer questions, concerns, and inquiries
• Build strong customer relationships through effective communication and follow-up
• Provide exceptional customer service and support
• Represent client brands and businesses in a professional and positive manner
• Assist with customer engagement and client relationship initiatives
• Support sales and marketing activities as needed
• Attend client meetings, team meetings, and training sessions
• Collaborate with team members to achieve customer, client, and company goals
• Maintain a positive, customer‑first approach in every interaction
• Learn and apply proven strategies for customer engagement, communication, and relationship management

What We’re Looking For

We are looking for individuals who are friendly, motivated, dependable, and eager to learn.

Ideal candidates have:

• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• A positive, professional, and outgoing personality
• A strong work ethic and willingness to learn
• The ability to work independently and as part of a team
• Strong problem-solving and organizational skills
• The ability to work in a fast‑paced, goal‑oriented environment
• A desire to grow professionally and take on additional responsibilities

Why Join Our Team?

• Entry‑level opportunity with training provided
• Professional development and coaching
• Gain valuable customer service and client relations experience
• Develop sales, marketing, and communication skills
• Supportive and collaborative team environment
• Fast‑paced and engaging workplace
• Opportunities for career growth and advancement
• Work directly with customers and clients
• Build transferable skills for a long‑term professional career