Customer Relations Representative – Entry Level

HHV; Hayward (CA); Sur place; USD 34 000 - 46 000; Plein temps

Avantages offerts par ce poste

Paid training

Entry-level accessibility

Hands-on experience

Professional development

Team support

Potential career advancement

Résumé du poste

HHV in Hayward, CA is seeking an enthusiastic Entry-Level Customer Relations Representative to support customer engagement, promotions, and live events. No experience required; hands-on training is provided to develop communication skills and build a foundation for a career in customer relations, marketing, or business development.

You will work with a collaborative team and gain practical event experience.

Qualifications

• No previous experience required; hands-on training provided.
• Excellent opportunity to gain professional experience and build a foundation in customer relations.
• Previous experience in customer service helpful but not required.

Responsabilités

• Interact with customers and event attendees in a friendly, professional manner.
• Answer questions and provide information about products, services, promotions.
• Help create positive customer experiences at live events and promotional locations.
• Build rapport with customers through active listening and clear communication.
• Support customer engagement initiatives and brand awareness campaigns.
• Assist with event preparation, promotional materials, and on-site activities.
• Gather customer feedback and share insights with the team.
• Collaborate with colleagues to meet campaign objectives and maintain high service standards.
• Participate in training sessions and professional development activities.

Connaissances

Strong verbal communication

Interpersonal skills

Friendly attitude

Dependability

Active listening

Team collaboration

Description du poste

Our growing event marketing team is looking for an enthusiastic Entry-Level Customer Relations Representative to support customer engagement, promotional events, and brand awareness campaigns.

This is an excellent opportunity for someone looking to gain professional experience, develop communication skills, and build a foundation for a career in customer relations, marketing, or business development.

No previous experience is required! We provide hands-on training, ongoing coaching, and opportunities to learn in a supportive, team-oriented environment.

What You'll Do

• Interact with customers and event attendees in a friendly, professional manner.
• Answer questions and provide accurate information about products, services, and promotions.
• Help create positive customer experiences at live events and promotional locations.
• Build rapport with customers through active listening and clear communication.
• Support customer engagement initiatives and brand awareness campaigns.
• Assist with event preparation, promotional materials, and on-site activities.
• Gather customer feedback and share relevant insights with the team.
• Collaborate with colleagues to meet campaign objectives and maintain high service standards.
• Participate in training sessions and professional development activities.

What We're Looking For

We value attitude, reliability, and a willingness to learn.

Successful candidates will demonstrate:

• Strong verbal communication and interpersonal skills.
• A friendly, approachable, and professional attitude.
• Dependability and a strong work ethic.
• The ability to listen, learn, and respond positively to feedback.
• Comfort interacting with people in a customer-facing environment.
• A collaborative mindset and willingness to contribute to team goals.

Previous experience in customer service, retail, hospitality, sales, fundraising, or community outreach is helpful but not required.

A degree or previous marketing experience is not necessary.

What We Offer

• Paid training to help you learn the role and develop essential skills.
• Entry-level accessibility for candidates beginning their professional careers.
• Hands-on experience in customer relations, promotional campaigns, and live events.
• Professional development in communication, problem-solving, teamwork, and customer engagement.
• Team support through coaching, collaboration, and ongoing feedback.
• Potential career advancement based on performance, qualifications, and available opportunities.