Client Relations Associate Entry Level

HHV; Alexandria (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

HHV is seeking a Client Relations Associate to manage client relationships and support event marketing campaigns from planning through execution. You will coordinate project details, track performance, and deliver exceptional service across multiple campaigns for diverse clients.

The role emphasizes strong communication, organization, and collaboration with internal teams in a fast-paced environment, offering growth in client management and marketing execution.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, Event Management or related field.
• Excellent written, verbal, and interpersonal communication Skills.
• Strong customer service and client relationship management skills.
• Exceptional organization and attention to detail with ability to manage multiple priorities.
• Ability to work independently while collaborating with a team.
• Comfortable in a fast-paced, deadline-driven environment.
• Adaptable, proactive, and able to respond to changing priorities.
• Passion for marketing, events, branding, and customer engagement.
• Eagerness to learn and grow within the event marketing industry.
• Experience in customer service, hospitality, retail, marketing, events, sales, or client relations is a plus.

Responsibilities

• Serve as primary point of contact for client questions, requests, feedback, and account needs.
• Assist with planning, coordinating, and executing event marketing campaigns aligned with client goals and brand objectives.
• Develop client-facing materials, including proposals, presentations, campaign reports, and strategic recommendations.
• Manage client accounts and project details, ensuring deliverables are on time and within budget.
• Track campaign performance metrics, analyze results, and provide updates and recommendations to clients.
• Support event logistics and on-site coordination, including venue setup, inventory management, and promotional materials.
• Maintain organized client records, timelines, and campaign documentation.
• Build and maintain strong client relationships with responsive, professional, solutions-focused support.
• Collaborate with internal teams to ensure smooth campaign execution and exceptional client experiences.
• Stay informed about event marketing trends, consumer engagement strategies, and industry best practices.

Skills

Communication

Customer service

Organizational skills

Multitasking

Team collaboration

Adaptability

Marketing basics

Education

Bachelor’s degree in Marketing, Communications, Business, Event Management

Job description

We are a leading event marketing firm focused on creating memorable, engaging, and results-driven brand experiences for our clients. We combine creativity, innovation, and strategic marketing to deliver impactful event campaigns while building lasting relationships with customers and clients.

We are seeking a detail-oriented and enthusiastic Client Relations Associate to join our growing team. In this role, you’ll help manage client relationships, support event marketing campaigns, coordinate project details, and ensure our clients receive exceptional service from planning through execution.

This is an excellent opportunity for someone interested in building a career in client relations, event marketing, brand marketing, communications, or project coordination.

Key Responsibilities

• Serve as a primary point of contact for client questions, requests, feedback, and ongoing account needs.
• Assist with planning, coordinating, and executing event marketing campaigns that align with client goals and brand objectives.
• Help develop client-facing materials, including proposals, presentations, campaign reports, and strategic recommendations.
• Manage client accounts and project details while ensuring deliverables are completed accurately, on time, and within budget.
• Track campaign performance metrics, analyze results, and provide clients with regular updates and recommendations for improvement.
• Support event logistics and on-site coordination, including venue setup, inventory management, promotional materials, and event-day activities.
• Maintain organized client records, project timelines, and campaign documentation.
• Build and maintain strong client relationships by providing responsive, professional, and solutions-focused support.
• Collaborate with internal teams to ensure smooth campaign execution and exceptional client experiences.
• Stay informed about event marketing trends, consumer engagement strategies, and industry best practices.

Qualifications amp; Skills

• Bachelor’s degree in Marketing, Communications, Business, Event Management, or a related field preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service and client relationship management skills.
• Exceptional organization and attention to detail with the ability to manage multiple priorities.
• Ability to work independently while collaborating effectively with a team.
• Comfortable working in a fast-paced, deadline-driven environment.
• Adaptable, proactive, and able to respond effectively to changing priorities.
• Passion for marketing, events, branding, and customer engagement.
• Eagerness to learn, develop new skills, and grow within the event marketing industry.
• Previous experience in customer service, hospitality, retail, marketing, events, sales, or client relations is a plus.

Why Join Our Team?

As a Client Relations Associate, you’ll gain hands-on experience in event marketing, client management, campaign coordination, and brand promotion while working alongside a collaborative and forward-thinking team. You’ll have the opportunity to develop valuable professional skills and contribute directly to successful marketing campaigns and client relationships.

If you’re organized, personable, motivated, and passionate about creating exceptional customer and client experiences, and take the next step in your marketing career.