Client Relations Associate - Entry Level

hhv; Alexandria (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

hhv is seeking a Client Relations Associate at entry level to support our growing event marketing team. You will help manage client relationships, assist with planning and coordinating campaigns, and ensure exceptional service from planning through execution.

This role offers hands-on experience in client management, event logistics, and brand projects, with exposure to proposals, presentations, and campaign reports.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, Event Management or related field.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service and client relationship management.
• Exceptional organization and attention to detail with multiple priorities.
• Ability to work independently while collaborating with a team.
• Adaptable, proactive, and able to respond to changing priorities.
• Interest in marketing, events, branding and customer engagement.
• Previous experience in customer service, hospitality, retail, marketing, events, sales or client relations is a plus.

Responsibilities

• Serve as a primary point of contact for client questions, requests and ongoing needs.
• Assist with planning, coordinating, and executing event marketing campaigns.
• Develop client-facing materials including proposals, presentations and reports.
• Manage client accounts and project details, ensuring on-time and on-budget delivery.
• Track campaign performance and provide updates and recommendations.
• Support event logistics and on-site coordination, including venue setup and materials.
• Maintain organized client records, timelines, and campaign documentation.
• Collaborate with internal teams to ensure smooth campaign execution and client experience.

Skills

Written communication

Interpersonal skills

Customer service

Organization

Independence

Team collaboration

Education

Bachelor’s degree in Marketing, Communications, Business, Event Management

Job description

Client Relations Associate - Entry Level

We are a leading event marketing firm focused on creating memorable, engaging, and results-driven brand experiences for our clients. We combine creativity, innovation, and strategic marketing to deliver impactful event campaigns while building lasting relationships with customers and clients.

We are seeking a detail-oriented and enthusiastic Client Relations Associate to join our growing team. In this role, you’ll help manage client relationships, support event marketing campaigns, coordinate project details, and ensure our clients receive exceptional service from planning through execution.

This is an excellent opportunity for someone interested in building a career in client relations, event marketing, brand marketing, communications, or project coordination.

Key Responsibilities

• Serve as a primary point of contact for client questions, requests, feedback, and ongoing account needs.
• Assist with planning, coordinating, and executing event marketing campaigns that align with client goals and brand objectives.
• Help develop client-facing materials, including proposals, presentations, campaign reports, and strategic recommendations.
• Manage client accounts and project details while ensuring deliverables are completed accurately, on time, and within budget.
• Track campaign performance metrics, analyze results, and provide clients with regular updates and recommendations for improvement.
• Support event logistics and on-site coordination, including venue setup, inventory management, promotional materials, and event-day activities.
• Maintain organized client records, project timelines, and campaign documentation.
• Build and maintain strong client relationships by providing responsive, professional, and solutions-focused support.
• Collaborate with internal teams to ensure smooth campaign execution and exceptional client experiences.
• Stay informed about event marketing trends, consumer engagement strategies, and industry best practices.

Qualifications & Skills

• Bachelor’s degree in Marketing, Communications, Business, Event Management, or a related field preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service and client relationship management skills.
• Exceptional organization and attention to detail with the ability to manage multiple priorities.
• Ability to work independently while collaborating effectively with a team.
• Adaptable, proactive, and able to respond effectively to changing priorities.
• Passion for marketing, events, branding, and customer engagement.
• Eagerness to learn, develop new skills, and grow within the event marketing industry.
• Previous experience in customer service, hospitality, retail, marketing, events, sales, or client relations is a plus.

Why Join Our Team?

As a Client Relations Associate, you’ll gain hands-on experience in event marketing, client management, campaign coordination, and brand promotion while working alongside a collaborative and forward-thinking team. You’ll have the opportunity to develop valuable professional skills and contribute directly to successful marketing campaigns and client relationships.