Client Relations Assistant

Gradient Inc; Oregon; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Employee Assistance Program

FSA

Paid Time Off

Paid Holidays

Simple IRA w/ Company Match

Professional Development Stipend

Job summary

Gradient-Inc is hiring a Client Relations Assistant to support our compliance team from our Clackamas, Oregon location. You will engage with internal teams, partners, and vendors, handling invoices, document filing, and USDOT updates to keep processes running smoothly.

The role requires 2+ years in an administrative position, strong communication, and proficiency with Microsoft Office. Background checks and a THC drug test are required. We offer comprehensive benefits and a path for growth.

Qualifications

• High school diploma or some college.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office Suite.
• Aptitude for learning new software.
• 2+ years in an administrative role.
• Experience supporting external clients and working with vendors.
• Ability to pass a background check and drug test (including THC).

Responsibilities

• Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
• Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
• Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.
• Provide guidance and support to colleagues, following up on various processes and responses.
• Engage in continuous learning and training.

Skills

Attention to detail

Excellent written and verbal skills

Process-focused

Dependability

Education

High school diploma or some college

Tools

Microsoft Office Suite

Job description

Key Details

• Pay: $21.95/hour
• Location: 9111 SE Saint Helens Street – Clackamas, OR 97015
• Schedule: Monday through Friday; 8 am to 5 pm
• Benefits: Medical, Dental, & Vision Insurance, Life Insurance, Employee Assistance Program, FSA, Paid Time Off, Paid Holidays, Simple IRA w/ Company Match, and Professional Development Stipend

Who We Are:

Gradient began with a simple idea: transportation runs better – and safer – with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships.

We are dedicated to living our mission and values every day and are looking for a team member who shares the same passion:

• Never Settle - There is always a way to improve on today, and something amazing we can achieve tomorrow.
• Share Responsibility - The only way to keep everyone safe is if everyone does their part.
• Rise Together - Working as a team, a network, and a community, we support the safety and success of our staff and clients alike.

To learn more, check out our website: https://gradientway.com/

Who You Are: You’re energized by helping others and providing excellent customer support. You excel in roles where your attention to detail and dependability truly matter. You’re process-focused, manage tasks well, and naturally step in when needed. Your eagerness to learn and grow helps you succeed in a fast-paced, resilient industry.

Other qualifications include:

• High school diploma or some college
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office Suite
• Aptitude for learning new software
• 2+ years in an administrative role
• Experience supporting external clients and working with vendors
• Ability to pass a background check and drug test (including THC)

What You’ll Do:

As the Client Relations Assistant, your support is essential to the success of our compliance team. You’ll communicate with internal teams, engage with partners and vendors, and complete essential tasks that keep our processes running smoothly.

Responsibilities include, but are not limited to:

• Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
• Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
• Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.
• Provide guidance and support to colleagues, following up on various processes and responses.
• Engage in continuous learning and training.

Gradient is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.