Client Relations Ambassador – Foundation Tier

Selective Remodeling; Massapequa, Northern (NY, KY); Ibrido; USD 45.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Leadership exposure

Professional development

Sales training

Career progression

Commission-based pay

Descrizione del lavoro

Selective Remodeling in New York Massapequa Long Island seeks a Client Relations Ambassador who excels at people-first interactions and partnership development. You’ll greet visitors, set a trustful tone, and expand our network with real estate offices and community groups.

You’ll support sales by scheduling consultations, capturing client needs, and updating the CRM, while assisting Social Impact & Partnership efforts. Growth opportunities exist through tiered roles with commissions.

Competenze

• Hospitality mindset and graceful client interactions.
• Ability to build and expand professional connections.
• Active listening and understanding client needs.
• Organized multitasking across schedules, notes, and follow-ups.
• Professional presence representing the brand confidently.
• Growth-minded with a willingness to learn and progress.

Mansioni

• Be the first connection; make clients feel heard and welcomed.
• Schedule consultations for the sales team with clear client goals.
• Keep CRM notes accurate to align sales efforts.
• Maintain a welcoming showroom and assist in events.
• Support design consultations by documenting selections.
• Lead Social Impact & Partnership outreach with leadership.

Conoscenze

Hospitality mindset

Connector’s spirit

Strong listener

Organized multitasker

Professional presence

Growth-minded

Strumenti

CRM software

Descrizione del lavoro

Compensation – Growth Aligned With Impact

Compensation: $45,000 base salary plus commissions on every deal generated from the relationships you build. Your earnings grow directly with the partnerships you create — the stronger your network, the higher your income.

Top performers who consistently hit their metrics can earn $90K+ in their first year, with leadership roles scaling into six figures ($100K+).

Where First Impressions and Partnerships Begin

At Selective Remodeling, every connection matters. That’s why our Client Relations Ambassador role is designed to be more than a receptionist — it’s the foundation of both our client experience and our community partnerships.

From answering the first phone call to greeting visitors in our showroom, you’ll set the tone of trust and hospitality. Just as importantly, you’ll help expand our impact by reaching out to real estate offices, local businesses, and community groups — opening the door for partnerships that generate long-term business.

This is the ideal role for someone who thrives on people-first interactions, loves building relationships, and wants to earn not just by showing up, but by creating measurable results.

What You’ll Do

Client Relations Duties

Be the first connection: listen carefully to every client inquiry, making them feel truly heard and understood.

Set up consultations: schedule appointments for the sales team while capturing the client’s needs, goals, and concerns so the meeting begins with trust and clarity.

Keep communication flowing: update the CRM with accurate notes so the team — especially the assigned sales rep — is prepared and aligned.

Create a welcoming experience: offer refreshments, help Nonna serve meals, and make sure the showroom is always polished and inviting.

Support design consultations: document product and finish selections to ensure every detail of the client’s vision is communicated clearly.

Support Natasha in leading Social Impact & Partnership efforts — outreach to community leaders, real estate offices, and business groups.

Cold call, message, and network with potential collaborators to generate introductions and meetings.

Set up Natasha and leadership for partnership presentations and follow-up.

Nurture relationships so that new referral streams stay active.

Earn commission credit for every deal that comes from the relationships you initiate and maintain.

What We’re Looking For

Hospitality mindset — you enjoy making people feel comfortable, welcome, and cared for.

Connector’s spirit — you love reaching out, networking, and building new relationships.

Strong listener — you capture meaning, not just words, making clients and partners feel understood.

Organized multitasker — you can keep schedules, notes, and follow-ups on track.

Professional presence — you represent our brand with warmth and confidence in every setting.

Growth-minded — you see every day as a chance to learn and every connection as an opportunity.

Previous experience in client service, outreach, or sales is a plus — but we’ll train the right person.

Maturity Growth Model – Client Relations & Partnerships

At Selective Remodeling, advancement is earned through results. Every milestone you hit expands your opportunity — unlocking greater responsibility, leadership, and earning potential.

Foundation Tier – Client Relations Ambassador

Compensation: $45K base + commissions on business generated through new relationships

Builder Tier – Client Experience Coordinator

Focus: Advanced client support, owning CRM process, independently managing outreach campaigns

Compensation: Increased salary + larger commissions and partnership bonuses

Focus: Leading the client relations team, mentoring new hires, and managing client & partner success systems

Compensation: Higher salary + leadership bonuses + ongoing commissions from partnerships

Legacy Tier – Director of Client Experience & Partnerships

Focus: Executive leadership of client experience and community partnerships across the company

Compensation: $100K+ depending on performance, scope of leadership, and company growth

What We Offer

Daily opportunities to work alongside leadership — and even Nonna in the kitchen.

Full access to the 10X Business Academy for professional development in client experience, outreach, and leadership.

Cardone University sales training, including mastery of the 13 Steps to a Sale — building world-class communication and influence skills.

A structured career development plan tied to performance and results.

Competitive pay with commissions and partnership bonuses tied directly to business growth.

The chance to be part of a mission-driven company that values craftsmanship, care, and legacy.

Who We Are

Mission: We transform homes and build people — through purpose, powered by teamwork, and driven by legacy.

Vision: In the next 10 years, we will transform 2,000 homes a year at $100 million in revenue, elevate 200+ careers, and become the most trusted remodeling brand on Long Island — leaving a legacy of craftsmanship, care, and community.

Core Values:

Team-First – We collaborate, support, and rise together.

Growth-Minded – We build people, not just projects.

Credible – We earn trust by delivering what we promise.

Intentional — We act with clarity and purpose.

Results-Oriented — We measure success by outcomes, not effort.

Job Type: Full Time

Job Location: New York Massapequa Long Island