Client Project Lead, Environmental Lab Services

7H6 Pace Analytical Services, LLC; Mount Juliet (TN); Presencial; USD 45.000 - 50.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive benefits including med/

Resumo da vaga

Pace Analytical Services, LLC is seeking a Client Project Manager in Mount Juliet, TN to own end-to-end projects, ensure samples are collected, analyzed, documented, and reported to client specifications. You will build strong client relationships and coordinate with lab operations to meet timelines and deliverables.

The role emphasizes accuracy, client satisfaction, and proactive communication across sales, operations, and clients.

Qualificações

• Bachelor’s degree or equivalent in business, chemistry, biology, or related field.
• 2 years of customer service or client-facing experience.
• Strong organizational and time management skills.
• Excellent communication with clients and internal stakeholders.
• Proven ability to build and maintain client relationships.
• Problem-solving mindset with attention to detail.

Responsabilidades

• Onboard new clients; train on products and services; set up client data in LIMS.
• Build and maintain strong client relationships; serve as main contact for inquiries.
• Conduct regular client check-ins to ensure satisfaction.
• Monitor sample progress and ensure timelines are met.
• Coordinate with lab departments for timely project execution.

Conhecimentos

Customer service

Communication skills

Organizational skills

Project management

Attention to detail

Formação

Bachelor’s degree in business, chemistry, biology, or related field

Ferramentas

LIMS

Descrição da vaga

Pace Analytical Services, LLC is seeking a Client Project Manager in Mount Juliet, TN to own end-to-end projects, ensure samples are collected, analyzed, documented, and reported to client specifications. You will build strong client relationships and coordinate with lab operations to meet timelines and deliverables.

The role emphasizes accuracy, client satisfaction, and proactive communication across sales, operations, and clients.