Client & Pet Care Coordinator — Smooth Hospital Flow

Marsveterinary; Town of Orchard Park (NY); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

Continuing Education Allowance

Back-Up Care

Fertility Support

Digital Exercise Therapy

Voluntary Protection

Legal Plan

Identity Protection

Commuter Benefits

Wellness Plans for Pets

Exclusive Discounts

Job summary

The Client Service Coordinator at Banfield drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring clear communication with associates and clients. This role helps coordinate care in a welcoming environment to encourage repeat visits and referrals.

Pay starts between $15.39 and $19.67 per hour, with the specific rate based on experience, skills, and education.

Qualifications

• Experience in client services or hospital/clinic setting preferred.
• Strong communication with clients and team members.
• Ability to manage multiple tasks with a friendly approach.

Responsibilities

• Coordinate flow of clients and pets through the hospital.
• Maximize productivity of veterinary team by efficient scheduling.
• Maintain clear communication with associates and clients to ensure high-quality care.

Skills

Communication skills

Customer service

Multitasking

Job description

The Client Service Coordinator at Banfield drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring clear communication with associates and clients. This role helps coordinate care in a welcoming environment to encourage repeat visits and referrals.

Pay starts between $15.39 and $19.67 per hour, with the specific rate based on experience, skills, and education.