Client Pathway & Scheduling Specialist

monarchfamilyservices; Houston (TX); Hybrid; USD 40,000 - 45,000; Full time

Job summary

Monarch Family Services in Houston, TX seeks a Client Pathway Coordinator to streamline intake and treatment coordination, acting as a liaison among clients, clinicians, and staff. Hybrid role with in-office front desk responsibilities.

Responsibilities include managing client intake, scheduling, and ensuring documents are completed; supporting leadership and maintaining HIPAA-compliant records with professional client service.

Qualifications

• Requires high school diploma; associate/bachelor preferred.
• Experience in healthcare or administrative coordination preferred.
• Strong organizational and multitasking skills.
• Proficient with Microsoft Office and scheduling tools.

Responsibilities

• Coordinate client intake and onboarding processes.
• Manage appointments and follow-up communications.
• Provide front desk coverage on Mondays and Wednesdays.
• Support leadership with administrative tasks and HIPAA compliance.

Skills

Organizational skills

Communication

Multitasking

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Email systems

Scheduling platforms

Job description

Monarch Family Services in Houston, TX seeks a Client Pathway Coordinator to streamline intake and treatment coordination, acting as a liaison among clients, clinicians, and staff. Hybrid role with in-office front desk responsibilities.

Responsibilities include managing client intake, scheduling, and ensuring documents are completed; supporting leadership and maintaining HIPAA-compliant records with professional client service.