Client Partner, SMC

Jobtailor; California (MO); On-site; USD 90,000 - 140,000; Full time

Job summary

Snapchat is seeking an experienced client partner to drive growth across a book of business. You will identify opportunities, deliver high‑quality sales and operational customer service, and collaborate with cross‑functional teams to implement strategic initiatives and best practices for client interaction.

You will create persuasive presentations leveraging market trends and case studies, educate clients on Snapchat products, and own the strategic approach for each account.

Qualifications

• Bachelor’s degree or equivalent preferred.
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience.
• Ability to travel as needed.

Responsibilities

• Identify, prioritize, and secure business opportunities.
• Ensure clients receive the highest level of sales and operational customer service.
• Partner with cross‑functional teams on structuring and executing strategic initiatives.
• Develop and implement best practices for client interaction, sales, and services.
• Create persuasive sales presentations using market trends and case studies.
• Educate clients on Snapchat products and best practices.
• Own and execute the strategic approach for each account in the assigned book of business.
• Analyze campaign performance statistics and recommend improvements.
• Communicate and evolve a client’s thinking to mirror Snapchat success while balancing client goals.
• Maintain strong health of client relationships and escalate as needed to elevate Snapchat.
• Present dynamically to challenge clients constructively.

Skills

Client relationship management

Strategic sales execution

Performance analysis

Education

Bachelor's degree or equivalent

Job description

Responsibilities

• Identify, prioritize, and secure business opportunities
• Ensure that our clients receive the highest level of sales and operational customer service
• Partner with other cross‑functional teams on structuring and executing strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Responsible for educating clients on Snapchat products and best practices
• Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship
• Analyze campaign performance statistics and recommend performance enhancements
• Communicate and evolve a client’s way of thinking to mirror success on Snap according to the Playbook & Planning Principles, while also balancing client goals
• Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate Snapchat with clients under this book
• Own a room, present dynamically and instill confidence to challenge our clients in a kind, smart and creative way to ensure we are doing what is best for both businesses long‑term

Requirements

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Ability to travel as needed

Core Competencies

Demonstrates expertise in client relationship management, strategic sales execution, and performance analysis to drive business growth. Proficient in creating persuasive presentations and implementing best practices for client engagement and operational excellence.