Client Partner, SMC

Snap Inc.; San Francisco (CA); On-site; USD 107,000 - 161,000; Full time

Benefits offered by this job

Paid parental leave

Comprehensive medical coverage

Emotional and mental health support

RSUs equity

Job summary

Snap Inc. is seeking a Client Partner to join our global Small and Medium Customers organization. You will build and manage partnerships with brands and agencies to help expand their digital presences on Snapchat.

You will need strong presentation and people skills and the ability to manage many projects at once, with deep knowledge of the digital advertising world. You will identify opportunities, deliver premium client service, collaborate across teams, and drive strategic initiatives while

Qualifications

• Extensive knowledge of social media, mobile apps, and digital and mobile marketing.
• Excellent communication and presentation skills.
• Ability to engage and partner with C-level executives.
• Experience running weekly office hours, QBRs, and top-to-tops with senior level engagements.

Responsibilities

• Identify, prioritize, and secure business opportunities.
• Ensure clients receive high-level sales and operational service.
• Partner with cross-functional teams on strategic initiatives.
• Develop and implement best practices for client interaction, sales, and services.
• Create persuasive sales presentations using market trends and case studies.
• Educate clients on Snapchat products and best practices.
• Own the strategic approach for each account within the book of business.
• Analyze campaign performance statistics and recommend improvements.
• Communicate and evolve client thinking to mirror Snapchat success.

Skills

Digital advertising

Presentation skills

Client management

Cross-functional collaboration

Strategic thinking

Relationship building

Executive communication

Education

Bachelor’s degree or equivalent

Job description

We’re looking for a Client Partner to join our global Small and Medium Customers (SMC) organization! You will build and manage partnerships with brands and agencies to help them expand their digital presences on Snap. You'll need great presentation and people skills, the ability to manage many projects at once, and a deep understanding of the digital advertising world.

What you’ll do:

• Identify, prioritize, and secure business opportunities
• Ensure that our clients receive the highest level of sales and operational customer service
• Partner with other cross‑functional teams on structuring and executing strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Responsible for educating clients on Snapchat products and best practices
• Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship
• Analyze campaign performance statistics and recommend performance enhancements
• Communicate and evolve a client's way of thinking to mirror success on Snap according to the Playbook & Planning Principals, while also balancing client goals
• Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate Snapchat with clients under this book
• Own a room, present dynamically and instill confidence to challenge our clients in a kind, smart and creative way to ensure we are doing what is best for both businesses long‑term

Knowledge, Skills & Abilities:

• Extensive knowledge of social media, mobile apps, and digital and mobile marketing
• Ability to perform well in a highly dynamic, rapidly changing environment
• Excellent communication and presentation skills
• Ability to engage and partner with C-level executives
• Ability to win the support of key stakeholders
• A team player and collaborator
• Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions

Minimum Qualifications:

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Ability to travel as needed

Preferred Qualifications:

• Proven track record of growing top to bottom relationships with both clients and agencies
• Proven track record of reaching and exceeding sales goals
• Creative, outside‑the‑box thinker, and strategist
• Passion for Snap, marketing, and up for the challenge of building something from the bottom up

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

Equal Opportunity Employer

At Snap Inc. we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Benefits:

Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long‑term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

• Zone A (CA, WA, NYC): The base salary range for this position is $107,000-$161,000 annually.
• Zone B: The base salary range for this position is $102,000-$153,000 annually.
• Zone C: The base salary range for this position is $91,000-$137,000 annually.

This position is eligible to participate in a sales incentive program. This position is eligible for equity in the form of RSUs.