Client Partner, SMC

Snap Inc.; Palo Alto (CA); On-site; USD 91,000 - 161,000; Full time

Benefits offered by this job

Paid parental leave

Medical coverage

Mental health support

Sales incentive program

Equity in the form of RSUs

Job summary

An innovative technology company in California is seeking a Client Partner to build and manage relationships with brands and agencies. The ideal candidate has 5+ years in digital advertising, strong presentation skills, and the ability to work in a dynamic environment. You will ensure client satisfaction and drive digital presence on the platform.

Qualifications

• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience.
• Ability to travel as needed.

Responsibilities

• Identify, prioritize, and secure business opportunities.
• Ensure that clients receive the highest level of customer service.
• Partner with cross-functional teams on strategic initiatives.
• Analyze campaign performance and recommend enhancements.

Skills

Extensive knowledge of social media

Excellent communication skills

Ability to engage with C-Level executives

Team player and collaborator

Education

Bachelor’s degree or equivalent

Job description

Overview

Snap Inc is a technology company focused on the camera as a platform for expression, connection, and discovery. Snap’s core products include Snapchat, Lens Studio, and Spectacles. We are seeking a Client Partner to join our global Small and Medium Customers (SMC) organization. You will build and manage partnerships with brands and agencies to help them expand their digital presence on Snap. You’ll need strong presentation and people skills, the ability to manage multiple projects, and a deep understanding of the digital advertising landscape.

We’re looking for a Client Partner to join our global Small and Medium Customers (SMC) organization! You will build and manage partnerships with brands and agencies to help them expand their digital presences on Snap. You'll need great presentation and people skills, the ability to manage many projects at once, and a deep understanding of the digital advertising world.

Responsibilities

• Identify, prioritize, and secure business opportunities
• Ensure that our clients receive the highest level of sales and operational customer service
• Partner with cross-functional teams on structuring and executing strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Educate clients on Snapchat products and best practices
• Own and execute the strategic approach for each account in the assigned book of business to unlock and elevate relationships
• Analyze campaign performance statistics and recommend performance enhancements
• Communicate and evolve a client’s thinking to mirror success on Snap while balancing client goals
• Ensure strong health of client relationships and identify gaps where internal support is needed
• Present dynamically, instill confidence, and challenge clients in a constructive way to drive long-term mutual benefit

Knowledge, Skills & Abilities

• Extensive knowledge of social media, mobile apps, and digital advertising
• Ability to perform well in a dynamic, rapidly changing environment
• Excellent communication and presentation skills
• Ability to engage and partner with C-Level executives
• Ability to win the support of key stakeholders
• Team player and collaborator
• Experience running Weekly Office Hours, QBRs, top-to-top meetings, and comfort with senior-level engagement sessions

Minimum Qualifications

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Ability to travel as needed

Preferred Qualifications

• Proven track record of growing top-to-bottom relationships with both clients and agencies
• Proven track record of reaching and exceeding sales goals
• Creative, outside-the-box thinker and strategist
• Passion for Snap, marketing, and building something from the ground up

If you have a disability or special need that requires accommodation, please provide us some information via this form.

Policies & Equal Opportunity

"Default Together" Policy at Snap: We believe in in-person collaboration and expect team members to work in an office 4+ days per week.

Snap is an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law.

Benefits and compensation information: Our benefits include paid parental leave, medical coverage, mental health support, and compensation packages that align with Snap’s long-term success. Pay ranges vary by location and are disclosed during the hiring process. More details on benefits.

This position may be eligible for a sales incentive program and equity in the form of RSUs. The base salary ranges vary by pay zones (Zone A: $107,000-$161,000; Zone B: $102,000-$153,000; Zone C: $91,000-$137,000).

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