Client Partner - Sales and Sales Ops

The Second City; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Second City Works is expanding its inside sales team. The Client Partner will identify and qualify high-potential prospects, educate them on the SCW and SC Play product offerings, and drive revenue to meet individual and team quotas.

You will consult with prospects to understand business needs and align solutions with our learning and entertainment programs. As an individual contributor in an inside sales capacity, you will manage outreach, develop relationships at all levels, and

Qualifications

• 2+ years of inside sales with full-cycle responsibility.
• Experience communicating value propositions to diverse stakeholders.
• Proven ability to forecast and report on accounts and revenue.
• Strong consultative selling skills and relationship-building with clients at all levels.

Responsibilities

• Identify, engage, and close inbound/outbound opportunities.
• Articulate the value of Second City Works and Play offerings.
• Manage sales lifecycle across new, re-activation, and growth accounts.
• Collaborate with Client Services and Creative Talent to tailor programs.
• Lead outbound efforts and devise account strategies for existing clients.

Skills

Inside Sales

Sales forecasting

Cross-functional collaboration

Consultative selling

Relationship building

Tools

Gong

ZoomInfo

LinkedIn

Loom

Salesforce

Job description

About Second City Works

Second City Works is the professional services side of The Second City, the world’s leading comedy theatre and school of improvisation. We serve more than 600 clients through hands‑on improv‑based learning, licensed and custom video, consumer marketing programs, and custom live & virtual entertainment. When businesses engage Second City Works, they develop unique insights and skills to better collaborate and create with their colleagues and customers. We work with leading international clients across various industries, including Tech, CPG, financial services, sport, hospitality and healthcare. Second City Play is a new brand focused on engaging youth and teens. The Second City Play invites audiences, organizations, educators, and partners to engage in experiences that are interactive, human, and unforgettable. We are adding to our Sales team to expand our impact and match market demand for our Second City Works and Play solutions. To know more about us, visit https://www.secondcity.com/second-city-works.

Position Summary

Our Second City Works Client Partner will be serving as an individual contributor, functioning in an inside sales capacity where you will identify and qualify high potential prospects for the business. Client Partners are responsible for outreach to prospective clients, consulting with prospects to truly understand their business needs, educating prospects about the value proposition attached to Second City’s offerings, making recommendations to prospects on the SCW and SC Play product offerings that will meet business needs, and ultimately driving SCW revenue to meet individual and team quota goals.

Primary Responsibilities

• Identify, engage with and close clients through inbound leads, account prospecting, and uncovering opportunities where Second City Works or Second City Play could be a strategic long‑term partner
• Tell the story of Second City Works and Second City Play: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any organization’s employees, members, or customers
• Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re‑activations, growth within existing accounts)
• Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
• Lead and engage in new out‑bounding efforts to win new customers, as well as develop key account strategies to grow business with existing customers

Required Qualifications

• 2+ years of consistent Inside Sales success running full sales cycle, including managing and obtaining an annual quota
• Experience selling products or services virtually while navigating multiple stakeholders across an organization.
• Experience with consistent account research and communication.
• Demonstrated ability to autonomously manage your schedule, targets and timelines.
• Demonstrated ability to prepare sales forecasts, account status reports, and make recommendations to enhance account growth and revenue potential.
• Demonstrated ability to work cross functionally and successfully collaborate internally across stakeholder groups to ensure client engagement and satisfaction.
• Proven expertise in consultative approach and solution‑based selling.
• Demonstrated ability to successfully build relationships with prospects at every level (inclusive of management and C‑Suite)

Preferred Qualifications

• Familiarity with improvisational comedy and the theories behind it
• Working knowledge / experience with the following tools:
  • Gong
  • ZoomInfo
  • LinkedIn
  • Loom
  • Salesforce
• Experience / familiarity with selling learning and development products or services
• Experience selling to non‑profit or educational organizations focused on the youth / teen space

Core Values

The Second City is invested in evaluating candidate alignment with the requirements of the role and desired qualifications, as well as with our core values. Our core values are:

• We are a Yes, And Ensemble
• We are all creatives
• We laugh together
• We are resilient improvisers
• We value our legacy