Client Partner: Health Plans & PBMs — Growth & Retention

Surescripts; Northern (KY); Hybrid; USD 99,000 - 121,000; Full time

Benefits offered by this job

Flexible hybrid work model

Healthcare coverage

401(k) with company match

Job summary

Surescripts seeks a Client Partner for Health Plans & PBMs to manage a portfolio of health plan and PBM clients, focusing on retention, renewals, and revenue growth. You will lead strategic account plans, coordinate with implementation, product, operations, and support teams, and drive cross-sell opportunities across the customer base.

In this role you’ll present quarterly business reviews, analyze performance data, and build trusted relationships with executive sponsors while traveling up to

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years in healthcare or healthcare technology industry, supporting health plans, payers, or PBM clients preferred.
• Experience managing customer relationships and delivering QBRs or business reviews.

Responsibilities

• Oversee a portfolio of Health Plan and PBM clients, building long-term relationships.
• Lead account plans and coordinate with implementation, product, operations, and support teams.
• Drive revenue growth through renewals, expansion opportunities, and increased utilization.

Skills

Account management

Sales

Stakeholder management

Communication

Data interpretation

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Surescripts seeks a Client Partner for Health Plans & PBMs to manage a portfolio of health plan and PBM clients, focusing on retention, renewals, and revenue growth. You will lead strategic account plans, coordinate with implementation, product, operations, and support teams, and drive cross-sell opportunities across the customer base.

In this role you’ll present quarterly business reviews, analyze performance data, and build trusted relationships with executive sponsors while traveling up to