Relationship Sales Manager

Synechron; New York (NY); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Highly competitive compensation

Paid annual leave

Comprehensive insurance plan

Retirement savings plans

Extensive training opportunities

Job summary

A leading consulting firm in New York is seeking a Relationship Sales Manager to grow existing BFSI client relationships. Responsibilities include managing client accounts, driving incremental revenue through relationship deepening, and identifying cross-sell opportunities across various technology services. The ideal candidate has 5-8 years of experience in IT services or consulting and strong relationship management skills. The role offers a competitive salary and benefits package.

Qualifications

• 5–8 years of experience in IT services, consulting, or technology sales roles.
• Experience managing or supporting BFSI client accounts.
• Strong understanding of IT services offerings and global delivery models.

Responsibilities

• Act as the primary relationship owner for assigned BFSI client accounts.
• Drive revenue growth through expansion of existing engagements.
• Collaborate with solutions, delivery, and industry teams.

Skills

Client relationship management

Revenue growth strategies

Strong communication skills

Understanding of IT services

Tools

CRM tools (e.g., Salesforce)

Job description

Overview

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

The Relationship Sales Manager will be responsible for managing and growing existing BFSI client relationships within our IT Services and Consulting business. This role is focused on account farming, driving incremental revenue through relationship deepening, cross-sell, and upsell of technology and consulting services.

The ideal candidate combines strong client relationship skills with a solid understanding of BFSI environments and IT services delivery models.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $125k - $150k/year & benefits (see below).

The Role

Responsibilities:

Client Relationship Management

• Act as the primary relationship owner for assigned BFSI client accounts.
• Build trusted relationships with client stakeholders across business and technology teams.
• Develop a strong understanding of client priorities, roadmaps, and challenges.

Revenue Growth (Farming Focus)

• Drive revenue growth through expansion of existing engagements.
• Identify and pursue cross-sell and upsell opportunities across digital, cloud, data, AI, application modernization, and managed services.
• Support renewals, extensions, and incremental deal closures.
• Contribute to account plans, pipeline development, and revenue forecasting.
• Collaborate with solutions, delivery, and industry teams to shape proposals and responses.
• Maintain accurate opportunity tracking and reporting in CRM systems.

Delivery Alignment & Client Satisfaction

• Work closely with delivery leaders to ensure successful execution and client satisfaction.
• Proactively manage issues, risks, and escalations to protect and grow relationships.

Requirements

• 5–8 years of experience in IT services, consulting, or technology sales roles.
• Experience managing or supporting BFSI client accounts (Banking, Capital Markets, or Insurance).
• Strong understanding of IT services offerings and global delivery models.
• Proven experience in account expansion, renewals, and relationship-led sales.
• Experience using CRM tools (e.g., Salesforce) preferred.
• Strong relationship-building and communication skills.
• Client-centric mindset with solid commercial acumen.
• Collaborative approach and ability to work in matrixed organizations.
• Organized, proactive, and results oriented.

We offer

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

Diversity & Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.