Client Partner - Banking / Financial Services / Capital Markets

GFT Technologies; New York (NY); On-site; USD 170,000 - 190,000; Full time

Job summary

GFT Technologies in New York seeks a strategic Client Partner to enhance client relationships and drive growth. The role involves managing enterprise-level accounts, ensuring project delivery, and providing exceptional service.

Candidates must have 8-10 years in IT services, experience with Financial Services, and proficiency in Agile methodologies. Strong negotiation skills and knowledge of Data and Cloud projects are essential. Compensation ranges from $170k to $190k.

Qualifications

• 8-10 years of experience in the IT services industry.
• Experience with Financial Services, Banking, or Private Equity clients.
• Proven ability to manage enterprise-level client relationships.
• Knowledge of Agile project delivery and IT consulting services.
• Experience with Data and Cloud projects.

Responsibilities

• Develop and execute strategic roadmaps for client relationships.
• Collaborate with Delivery Management for revenue targets.
• Report project status and financials to client committees.
• Mentor Program Managers and support recruitment.

Skills

Client Relationship Management

Agile Project Delivery

Conflict Resolution

Strategic Planning

Client Negotiation

Tools

Jira

Job description

At GFT, we drive the digital transformation of leading global institutions by providing cutting-edge IT solutions and consultancy. We’re seeking a strategic and client‑focused Client Partner to lead and grow key accounts while delivering exceptional value and service to our clients.

Responsibilities

• Client Relationship & Strategy Execution Develop and execute strategic roadmaps to deepen client relationships. Manage commercial aspects including revenue, margins, invoicing, and payment follow‑ups. Understand the client’s business and IT strategy to identify new service opportunities. Build strong, trust‑based relationships with client senior leadership.
• Project & Program Oversight Collaborate with Delivery Management to meet revenue and margin targets. Ensure projects are staffed effectively and executed using Agile methodologies. Conduct regular reviews on project quality, risk, compliance, and financial health. Lead escalation management and ensure issues are resolved efficiently.
• Governance & Reporting Report project/program status and financials to client steering committees. Monitor and enforce adherence to GFT policies, processes, and quality standards. Participate in Operational Risk & Quality Committees.
• Team Management & Talent Development Define team responsibilities and ensure alignment with project goals. Mentor Program Managers and build succession plans. Support recruitment: from technical screenings to coordinating client interviews for new positions.

Mandatory Requirements

• Strong preference for candidates in the NewYork Tri-State area.
• At least 8‑10 years of experience in the IT services industry.
• Mandatory knowledge and experience with Financial Services, Banking or Private Equity clients and experience with Data and Cloud projects.
• Proven experience managing enterprise‑level client relationships, including commercial responsibilities.
• Strong knowledge of Agile project delivery and IT consulting services.
• Experience with Data and Cloud projects.
• Demonstrated ability to manage complex projects/programs and lead cross‑functional teams.
• Skilled in conflict resolution, client negotiation, and strategic planning.
• Experience with Jira and staffing processes including technical interviewing and cultural fit assessments.

Compensation

$170k - $190k