Client Partner

GFT Technologies

New York (NY)

On-site

USD 110,000 - 155,000

Full time

14 days+

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Benefits offered by this job

Competitive Compensation
Comprehensive medical, dental, and vision benefits
Excellent Company Culture
Professional Development Training

Job summary

An established financial services technology provider is looking for a Client Partner based in New York. The ideal candidate will have 8-10 years of experience in the IT services industry, preferably with a strong background in Financial Services and Cloud projects. This role involves managing client relationships, overseeing project execution, and coaching Program Managers. Competitive compensation and benefits are offered, alongside opportunities for professional development in a dynamic global environment.

Qualifications

  • At least 8-10 years of experience in the IT services industry.
  • Strong preference for candidates in the New York Tri-State area.
  • Mandatory knowledge and experience with Financial Services, Banking or Private Equity clients and experience with Data and Cloud projects.

Responsibilities

  • Ensure adequate staffing and project execution according to budget and schedule.
  • Consult customer management on strategic technical trends and initiatives.
  • Prepare candidates for final client screening to ensure high acceptance rates.

Skills

Client relationship management
Agile project management
Financial Services knowledge
Data and Cloud projects experience

Job description

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Collaborate with Delivery Management and work as a close-knit team to meet revenue growth expectations

Drive teams to perform projects on Agile approach respecting GFT policies & processes.

Ensure adequate staffing (capacity and capabilities) with the Program Manager.

Ensure clear definition of responsibilities of the team project.

Present Status Report of Projects and Engagements to clients (following standard templates).

Monitor and control the execution of the project/program.

Review the quality reports with respect to the project/program (monitor and track non-compliances issues).

Establish a partnership relation with PSU and IDUs / track career path of the team.

Review regularly the status of projects / programs (including financials) with the Sales and Delivery Executives

Escalation of project / program risks and issues to the Sales and Delivery Executives

Resolve upcoming escalation about project/program risks and issues from Program Manager or Customer

Execute the strategic roadmap to penetrate the customer together with the Client Manager

Consult customer management on strategic technical trends and initiatives

Ensure that the project/program adheres to the agreed budget and schedule

Coach and make Program Managers as his/her backups.

Prepare GFT candidates for final client screening to ensure very high client acceptance rate of candidates for open roles / positions

Jira and staff request for new positions… run technical interviews, etc… cultural – schedule interviews with client

Mandatory Requirements:

Strong preference for candidates in the NewYork Tri-State area

Required atleast 8-10 years of experience in the IT services industry.

Mandatory knowledge and experience with Financial Services, Banking or Private Equity clients and experience with Data and Cloud projects

Execute the strategic roadmap to develop client relationships

Manage the commercial relationship (revenue & margins) with the client

Understand client’s business & IT strategy, and identify and suggest new opportunities for GFT as a services provider

Assist in the creation of project / program proposals (with support from technical and functional experts when necessary)

Conduct regular meetings with client senior management / monitor and review customer satisfaction

Report project / program status (including financials) to the client Steering Committee

Request and monitor adherence to GFT policies and processes

Participate in the Operational Risk & Quality Committee to report the client relationship

Resolve upcoming escalations of project / program risks and issues

Ensure planned Revenue and Margin meet GFT targets

Ensure the correct invoicing to the client, including approval of invoices with the PMO Team support

Ensure payment of invoices by the client

Manage the SOW and change order processes (creation to signature)

What we can do for you

  • Competitive Compensation
  • Benefits package including comprehensive medical, dental, vision and others
  • Excellent Company Culture with Individual Development Plans to map out your career growth
  • Professional Development Training
  • Opportunity to work in a global environment with diverse teams built with colleagues from around the world
  • Opportunity to work with technology industry leaders in the financial services environment
  • Opportunity to work for big name clients in capital markets, banking and other industries

About Our Core Values:

We live up to them because we truly believe they are vital to all of our daily lives:

Caring

Courageous

Creative

It isvalues that create a bondbetween people and allow them to act in unison as a team. In fact values are pivotal to performance.

Check our Videos and Website to Find Out More:

https://www.youtube.com/watch?v=rbQZBw8VPkM&t=7s

https://jobs.gft.com/job/

https://www.gft.com/us/en/career

Diversity & Inclusion Statement:

At GFT we are committed to cultivating, fostering, and preserving a culture of diversity, equity and inclusion. We want to attract, recruit, develop and retain the most talented employees, regardless of their background. We are guided by our values in everything we do, and recognize that being a diverse and inclusive employer helps us fulfill our social responsibility to make a difference.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Business Development and Sales
  • Industries
    Financial Services and IT Services and IT Consulting

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