Client Partner

Pressrun; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equity participation

Health insurance

Dental insurance

Vision insurance

Unlimited PTO

Learning & development budget

Job summary

Pressrun in New York is seeking a Senior Client Director to own and grow relationships with top clients, acting as strategic advisor and primary contact for senior stakeholders.

You will develop account plans, coordinate cross-functional teams, and identify upsell opportunities while driving quarterly business reviews and client retention.

Qualifications

• 7+ years in client services, account management, or strategic consulting.
• Experience managing $1M+ annual client relationships.
• Strong business acumen — you understand how content drives business outcomes.
• Excellent communication and presentation skills at the executive level.
• Track record of growing accounts through strategic relationship management.
• Ability to navigate complex stakeholder dynamics and competing priorities.

Responsibilities

• Own and grow relationships with a portfolio of high-value client accounts.
• Serve as the strategic advisor and primary point of contact for senior client stakeholders.
• Develop account plans that expand engagement scope and deepen client partnerships.
• Coordinate across internal teams to ensure seamless delivery of client programs.
• Identify upsell and cross-sell opportunities based on client needs and business objectives.
• Lead quarterly business reviews and strategic planning sessions with clients.
• Maintain high client satisfaction and retention rates across your portfolio.

Skills

Relationship mgmt

Account mgmt

Strategic consulting

Executive comms

Business development

Job description

You're the primary relationship holder for Pressrun's most important clients. You understand their business, anticipate their needs, and ensure every engagement delivers meaningful outcomes. You're equal parts strategic advisor and project quarterback.

What you'll do

• Own and grow relationships with a portfolio of high-value client accounts
• Serve as the strategic advisor and primary point of contact for senior client stakeholders
• Develop account plans that expand engagement scope and deepen client partnerships
• Coordinate across internal teams to ensure seamless delivery of client programs
• Identify upsell and cross-sell opportunities based on client needs and business objectives
• Lead quarterly business reviews and strategic planning sessions with clients
• Maintain high client satisfaction and retention rates across your portfolio

What we're looking for

• 7+ years in client services, account management, or strategic consulting
• Experience managing $1M+ annual client relationships
• Strong business acumen — you understand how content drives business outcomes
• Excellent communication and presentation skills at the executive level
• Track record of growing accounts through strategic relationship management
• Ability to navigate complex stakeholder dynamics and competing priorities

Nice to have

• Background in publishing, content marketing, or professional services
• Network in the entrepreneur, VC, or executive content ecosystem
• Experience with consultative sales and solution development
• Equity participation
• Health, dental, and vision insurance
• Unlimited PTO with a 3-week minimum
• $2,500 annual learning & development budget