Client Partner

Tata Consultancy Services; Edison (NJ); Vor Ort; USD 200.000 - 235.000; Vollzeit

Zusammenfassung

Tata Consultancy Services Limited in Edison, NJ seeks a senior manager to drive client relationships and strategic growth across IT solutions, alignment of client and business goals, and multi-team delivery excellence. You will lead RFPs, shape proposals, and manage contracts and invoicing while guiding cross-functional teams to deliver value.

The role emphasizes driving revenue growth through consultative selling, delivering tailored solutions, and acting as the primary client contact in a

Qualifikationen

• Experience in IT services sales and account management.
• Strong client relationship management and communication skills.
• Proven track record in leading RFPs and revenue growth.
• Ability to collaborate across service practices.

Aufgaben

• Lead large RFPs and proactive proposals.
• Oversee service delivery and ensure SLA compliance.
• Own contracts, invoicing, and financial governance for client accounts.
• Develop and execute account strategies aligned with client goals.

Jobbeschreibung

• *Adapt in Client Services, Business Consulting and Global Delivery of IT Solutions with experience in IT strategy, application / service delivery, leading and building high performance teams and delivering growth.
• *Align customer and business strategies to help achieve desired results for customers through technology innovation and enablement of value creation for organizations.
• *Ability to build and maintain strong, positive relationships with clients.
• *Work with cross-functional teams to develop and deliver customized solutions that meet customer needs and enable global delivery teams by providing optimal delivery solutions.
• *Ability to identify growth opportunities and anticipate market trends.
• *Driving revenue growth through consultative selling and strategic proposals
• *Expert in virtual presentations and digital communication platforms
• *Familiarity with latest technology and changes in market
• *Coordinating internal teams to ensure timely delivery of services
• *Should be problem solver, have creative approaches to client challenges and have ability to thrive in fast-changing environments.
• *Serve as the primary point of contact for clients.
• *Develop and execute account strategies aligned with client goals.
• *Identify growth opportunities and create plans for upselling and cross-selling.
• *Drive joint business planning and strategic value alignment.
• *Collaborate with different service practices/horizontals within the organization to drive solutions contextual to the customer
• *Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis
• *Lead large RFPs and proactive proposals
• *Collaborate with other horizontals of TCS to penetrate new areas, and drive growth in existing areas where TCS has business
• *Pipeline creation through proactive thought papers, PoVs aligning to the industry trends
• *Make Cold calls to clients, generate leads and follow up
• *Managed Portfolios and Customer Relationships including Sr. Management
• *Oversee service delivery and ensure SLA compliance.
• *Manage escalations and risk mitigation.
• *Own contracts, invoicing, and financial governance for client accounts.

Generic Managerial Skills:

Communication Skills

• *Strong verbal and written communication for client interactions, presentations, and reporting .
• *Ability to articulate complex ideas clearly and persuasively.
• *Expertise in the sales cycle: prospecting, pitching, negotiating, and closing deals.
• *Deep product knowledge to articulate value propositions effectively.

Client Relationship Management

• *Building trust and rapport with clients.
• *Active listening and empathy to understand client needs and deliver tailored solutions.

Strategic Planning & Analytical Skills

• *Ability to develop account strategies aligned with business goals.
• *Use of data analysis for forecasting and identifying growth opportunities.
• *Skilled in negotiating contract terms while maintaining positive client relationships.
• *Persuasive techniques to influence decision-making.

Goal Orientation Focus on meeting and exceeding targets.

Salary Range: $200,000 - $235,000 a year