Client Ops Specialist: B2B File Exchange & Data Liaison

Corestream; Tampa (FL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Casual dress code

Free snacks and beverages

Company lunches on Wednesdays

Job summary

Corestream in Tampa, FL, is seeking a Client Operations Specialist to join their dynamic tech team. This hybrid role requires collaboration with Fortune 500 partners and involves managing B2B file exchanges, resolving discrepancies, and ensuring effective communication across teams.

The ideal candidate will have over 3 years of help-desk experience, strong analytical skills, and proficiency in MS Office. The position also offers competitive benefits and a casual work environment.

Qualifications

• 3+ years of experience with help-desk ticket management.
• 2+ years of experience with file transfer protocols.
• Strong analytical and organizational skills.

Responsibilities

• Monitor data file exchanges for completion and errors.
• Invoice clients and manage billing inquiries.
• Develop and document process improvement initiatives.
• Foster relationships with clients and partners.

Skills

Help-desk ticket management

File transfer protocols

MS Office Suite

Analytical skills

Organizational skills

Tools

MS Office

Job description

Corestream in Tampa, FL, is seeking a Client Operations Specialist to join their dynamic tech team. This hybrid role requires collaboration with Fortune 500 partners and involves managing B2B file exchanges, resolving discrepancies, and ensuring effective communication across teams.

The ideal candidate will have over 3 years of help-desk experience, strong analytical skills, and proficiency in MS Office. The position also offers competitive benefits and a casual work environment.