Client Operations Specialist — On-Site

Aztec; Middletown (CT); Sur place; USD 50 000 - 60 000; Plein temps

Résumé du poste

Aztec is a workplace technology partner based in Middletown, CT. The Client Operations Associate acts as the bridge between a signed deal and a satisfied client, ensuring paperwork is complete, orders are placed, and contracts are set up correctly. You will handle calls, emails, billing questions, and coordinate deliveries.

Location is on-site in Middletown, CT, with a full-time schedule. Salary ranges from $50,000 to $60,000 per year, depending on experience, and includes a benefits package.

Qualifications

• One to three years of experience in order processing, sales operations, customer service, or a similar administrative role.
• Strong attention to detail and the discipline to check your own work.
• Clear, professional written and verbal communication with clients and coworkers alike.

Responsabilités

• Deal Processing: Review newly signed orders for completeness and accuracy.
• Delivery Coordination: Schedule deliveries, confirm site readiness, and gather install details.
• Contract Setup: Build service contracts with billing terms and dates in the system.
• Lease Funding: Prepare and submit complete funding packages to leasing partners.
• Client Support: Serve as the first point of contact for clients and handle inquiries.

Connaissances

Attention to detail

Communication skills

Multi-deal management

Time management

Formation

High school diploma

Associate or Bachelor's degree

Outils

ERP system

CRM system

Microsoft Excel

Outlook

Microsoft Word

Salesforce

ECI E-Automate

Description du poste

Aztec is a workplace technology partner based in Middletown, CT. The Client Operations Associate acts as the bridge between a signed deal and a satisfied client, ensuring paperwork is complete, orders are placed, and contracts are set up correctly. You will handle calls, emails, billing questions, and coordinate deliveries.

Location is on-site in Middletown, CT, with a full-time schedule. Salary ranges from $50,000 to $60,000 per year, depending on experience, and includes a benefits package.