Client Operations Specialist — Hybrid, Profit Sharing

Godshall Recruiting; Greenville (SC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid schedule

Profit sharing

Casual dress Jeans allowed

Growth potential

Job summary

Godshall Recruiting is seeking a detail-oriented professional to serve as a primary point of contact for clients, coordinating onboarding and process improvements in a hybrid Greenville, SC environment. You will partner with internal teams to implement client-requested changes and monitor processes to ensure accuracy and timely resolution.

The role emphasizes relationship building, process analysis, and cross-functional collaboration with multiple departments to drive operational success.

Qualifications

• High school diploma required;Bachelor's degree preferred
• Excellent communication and organizational skills
• Detail-oriented with ability to manage multiple tasks and deadlines

Responsibilities

• Serve as a primary point of contact for clients, providing timely communication and support regarding operational processes and requests.
• Coordinate projects such as client onboarding, system conversions, audit support, file management initiatives, and process improvements.
• Partner with internal teams to implement client-requested changes while balancing scalability, efficiency, and operational effectiveness.
• Monitor file processing, exception reporting, and account-level issues to ensure accuracy and timely resolution.
• Analyze trends, identify root causes of recurring issues, and recommend process improvements that enhance service and efficiency.
• Build strong relationships with both internal stakeholders and external clients while ensuring a high level of customer satisfaction.

Skills

Attention to detail

Strong communication

Organization

Process orientation

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Godshall Recruiting is seeking a detail-oriented professional to serve as a primary point of contact for clients, coordinating onboarding and process improvements in a hybrid Greenville, SC environment. You will partner with internal teams to implement client-requested changes and monitor processes to ensure accuracy and timely resolution.

The role emphasizes relationship building, process analysis, and cross-functional collaboration with multiple departments to drive operational success.