Client Success & Growth Manager (Hybrid)

Insurancebeaufort; Beaufort (SC); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Collaborative environment

Hybrid work schedule possible

Job summary

Insurancebeaufort in Beaufort, SC seeks an Account Manager to serve as the primary contact for clients, maintaining long-term relationships, understanding needs, coordinating with internal teams, and ensuring delivery of products and services.

The ideal candidate is organized, detail-oriented, and passionate about providing exceptional customer service while identifying opportunities to expand client partnerships. Hybrid work may be considered based on training and performance.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with CRM platforms and Microsoft Office suite.

Responsibilities

• Manage and maintain relationships with assigned client accounts.
• Act as the primary contact for client inquiries and requests.
• Coordinate with internal teams to ensure projects are completed on time.
• Monitor customer satisfaction and proactively address concerns.
• Identify opportunities for upselling and cross-selling services.
• Prepare reports, account updates, and performance reviews.
• Build long-term partnerships based on trust and effective communication.

Skills

Communication skills

Organizational skills

Time management

Customer service mindset

Attention to detail

Education

Degree in Business/Marketing/Communications preferred

Tools

CRM platforms

Outlook

Word

Excel

Job description

Insurancebeaufort in Beaufort, SC seeks an Account Manager to serve as the primary contact for clients, maintaining long-term relationships, understanding needs, coordinating with internal teams, and ensuring delivery of products and services.

The ideal candidate is organized, detail-oriented, and passionate about providing exceptional customer service while identifying opportunities to expand client partnerships. Hybrid work may be considered based on training and performance.