Client Operations Specialist

Godshall Recruiting; Greenville (SC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid schedule

Profit sharing

Casual dress Jeans allowed

Growth potential

Job summary

Godshall Recruiting is seeking a detail-oriented professional to serve as a primary point of contact for clients, coordinating onboarding and process improvements in a hybrid Greenville, SC environment. You will partner with internal teams to implement client-requested changes and monitor processes to ensure accuracy and timely resolution.

The role emphasizes relationship building, process analysis, and cross-functional collaboration with multiple departments to drive operational success.

Qualifications

• High school diploma required;Bachelor's degree preferred
• Excellent communication and organizational skills
• Detail-oriented with ability to manage multiple tasks and deadlines

Responsibilities

• Serve as a primary point of contact for clients, providing timely communication and support regarding operational processes and requests.
• Coordinate projects such as client onboarding, system conversions, audit support, file management initiatives, and process improvements.
• Partner with internal teams to implement client-requested changes while balancing scalability, efficiency, and operational effectiveness.
• Monitor file processing, exception reporting, and account-level issues to ensure accuracy and timely resolution.
• Analyze trends, identify root causes of recurring issues, and recommend process improvements that enhance service and efficiency.
• Build strong relationships with both internal stakeholders and external clients while ensuring a high level of customer satisfaction.

Skills

Attention to detail

Strong communication

Organization

Process orientation

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

• Is this your perfect fit?Hybrid schedule
• Profit sharing
• Excellent culture. Wear jeans to work!
• Growth potential

• What your future day will look like:Serve as a primary point of contact for clients, providing timely communication and support regarding operational processes and requests.
• Coordinate projects such as client onboarding, system conversions, audit support, file management initiatives, and process improvements.
• Partner with internal teams to implement client-requested changes while balancing scalability, efficiency, and operational effectiveness.
• Monitor file processing, exception reporting, and account-level issues to ensure accuracy and timely resolution.
• Analyze trends, identify root causes of recurring issues, and recommend process improvements that enhance service and efficiency.
• Build strong relationships with both internal stakeholders and external clients while ensuring a high level of customer satisfaction.
• Benefits offered:Opportunity to work directly with clients and influence operational success
• Exposure to project management, business process improvement, and client operations
• Cross-functional collaboration with multiple departments across the organization
• Professional development opportunities within a growing and innovative team
• Dynamic environment where initiative, critical thinking, and relationship management are highly valued

Type: Direct Hire

• To be a champion in this role, you will need:High school diploma required; Bachelor's degree preferred
• Highly detail oriented with strong organizational skills
• Strong written and verbal communication skills with the ability to present information clearly and professionally
• Likes working from processes, checklists, and deadlines and is comfortable being accountable for completing the full daily workload.
• Proficiency in Microsoft Office, including Excel, Outlook, Word, and Access
• Customer-focused, analytical professional with a proactive mindset and strong follow-through

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.