Client Operations & Process Coordinator

Associated Asset Management (AAM), LLC; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Associated Asset Management (AAM), LLC is seeking a Client Operations Coordinator in Tempe, AZ. The role supports Shared Services by handling deadline-driven processes, client communications, and administrative tasks across programs.

You will assist the Director of Operations, manage mailboxes and reports, and help improve workflows while maintaining accurate records and service levels.

Qualifications

• 2 years of paid, professional experience in a high-volume administrative environment.
• Strong computer software and internet proficiency.
• Proven customer service experience and problem-solving skills.
• Valid driver’s license and ability to work on-site in Tempe, AZ.

Responsibilities

• Execute a variety of high-volume, deadline-sensitive operational processes and recurring Shared Services functions.
• Provide operational support to the Director of Operations and Shared Services.
• Support client communications, eVoting, DocuFile, mailing and distribution services, and centralized operational support functions.
• Monitor and manage departmental mailboxes, work queues, and requests to ensure timely routing and completion.
• Prepare, process, compile, maintain, and distribute operational documents, reports, and client-facing materials.
• Coordinate meetings, scheduling, and related logistical support.
• Coordinate recurring client communications and maintain distribution records and reporting.
• Maintain accurate departmental records and process documentation in accordance with standards.
• Provide cross-functional backup support for Shared Services as needed.
• Identify process inefficiencies and propose improvements for consistency and efficiency.

Skills

Attention to detail

Time management

Communication skills

Customer service

Microsoft Office

Problem solving

Confidentiality

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Associated Asset Management (AAM), LLC is seeking a Client Operations Coordinator in Tempe, AZ. The role supports Shared Services by handling deadline-driven processes, client communications, and administrative tasks across programs.

You will assist the Director of Operations, manage mailboxes and reports, and help improve workflows while maintaining accurate records and service levels.