Client Operations Manager — Hybrid, Onboarding & Budgets

Publicis Groupe; Troy Township (IL); Hybrid; USD 75,000 - 108,000; Full time

Benefits offered by this job

Paid time off

Flexible working arrangements

401(k) program

Wellness benefits

Tuition assistance

Job summary

Publicis Commerce seeks a Manager, Client Operations to optimize team efficiency, quality, and processes. The role supports the Operations Director and team in scoping, budgeting, and delivering best-in-class work for clients.

Hybrid work is available near Detroit (Troy), Chicago, or Cincinnati, with commute considerations. The ideal candidate has 3+ years in marketing or operations, strong Word/Excel/PowerPoint skills, and a proactive, detail‑oriented mindset.

Qualifications

• Bachelor’s degree in advertising, marketing, business or related field.
• 3+ Years of marketing or Operations experience.
• Interest in the Operations discipline.
• Experience in Shopper Marketing is a plus.
• Proficiency in Word, Excel and PowerPoint.

Responsibilities

• Operations Director Support.
• Financials.
• Onboarding and Training.

Skills

Marketing experience

Operations experience

Time management

Detail oriented

Education

Bachelor's degree in advertising, marketing, business or related field

Tools

Word

Excel

PowerPoint

Job description

Publicis Commerce seeks a Manager, Client Operations to optimize team efficiency, quality, and processes. The role supports the Operations Director and team in scoping, budgeting, and delivering best-in-class work for clients.

Hybrid work is available near Detroit (Troy), Chicago, or Cincinnati, with commute considerations. The ideal candidate has 3+ years in marketing or operations, strong Word/Excel/PowerPoint skills, and a proactive, detail‑oriented mindset.