Client Operations Intern: Build Relationships & Product Expertise

ICE Clear Europe Limited

Jacksonville (FL)

On-site

USD 25,000 - 36,000

Part time

2 days ago

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Job summary

Intercontinental Exchange, Inc. offers an internship program in Jacksonville that combines hands-on project work with professional development. Interns build connections, enhance interpersonal skills, and contribute meaningfully to business initiatives.

Interns participate in weekly leadership sessions, connect with peers, and gain insight into financial services, technology, and mortgage industries. The Client Operations Internship supports client relationships and documents feedback to improve

Qualifications

Must be currently enrolled in a degree program and advancing to their junior year of study.
Proficiency with Microsoft Office.
Exposure to client support, including case management, defect tracking, and client engagement.
Interest in improving processes and creating documentation.

Responsibilities

Support client satisfaction by assisting with client communication and problem resolution
Develop product expertise and share knowledge with internal teams and customers by contributing to training resources and best practices
Document client information and recurring technical issues to support product quality programs and product development
Perform additional duties and contribute to projects as assigned